Contact Center Operations jobs in Cambridge, MA
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GLOBAL CONTACT CENTER OPERATIONAL EXCELLENCE LEAD
Develop and execute the Contact Center Operational strategyacross all customer contact channels, including medical, commercial, clinical, and general inquiries, while ensuring consistency and efficiency in processes and practices...
| Company | Biospace |
|---|---|
| Address | Cambridge, MA |
| Category | Information Technology |
| Job type | Full time |
| Date Posted | 2 weeks ago See detail |
Global Contact Center Operational Excellence Lead
Biospace
Cambridge, MA
Develop and execute the Contact Center Operational strategyacross all customer contact channels, including medical, commercial, clinical, and general inquiries, while ensuring consistency and efficiency in processes and practices...
2 weeks ago seen See more...
- View all Biospace jobs - jobs in Cambridge, MA
Bilingual Spanish Contact Center Representative
Bcforward
Boston, MA
Bilingual (Spanish) Contact Center Representative to be the first point of contact for callers calling in for customer service on the Spanish line. The main duties of the unit include processing telephonic, email and "ticket" noti...
a week ago seen See more...
- View all Bcforward jobs - jobs in Boston, MA
Answering Service Call Center Operator
Msts
Boston, MA
$19 - $21 an hour
Answer inbound calls, screen and route calls to correct destination. Update various databases and directories. Take and dispatch messages. Process urgent calls. This is a first shift temp to hire onsite position located in Boston...
a month ago seen See more...
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Intern - Food and Beverage Operations @ Waltham Woods Convention Center
Sodexo Live! Internships
Waltham, MA
2022 Forbes Best Employer for Diversity. 2022 Front Office Sports Best Employers in Sports. 2022 Disability Equality Index (DEI) Perfect Score. Gain valuable industry experience working with leaders in the hospitality field. Flexi...
4 weeks ago seen See more...
- View all Sodexo Live! Internships jobs - jobs in Waltham, MA
Cyber Security Operations Center (SOC) Manager
State Street
Quincy, MA
Maintaining and leading the cyber incident response process to ensure timely triage, analysis, containment, eradication and return to service for high severity or long running incidents. Communicating with Senior/Executive leaders...
2 weeks ago seen See more...
- View all State Street jobs - jobs in Quincy, MA
Lead Cyber Security Operations Center (SOC) Analyst
State Street
Quincy, MA
Leading the cyber incident response process to ensure timely triage, analysis, containment, eradication and return to service for high severity or long running incidents. Author incident status updates and closure reports to leade...
2 weeks ago seen See more...
- View all State Street jobs - jobs in Quincy, MA
Lead Cyber Security Operations Center (SOC) Analyst
State Street
Quincy, MA
Leading the cyber incident response process to ensure timely triage, analysis, containment, eradication and return to service for high severity or long running incidents. Author incident status updates and closure reports to leade...
3 weeks ago seen See more...
- View all State Street jobs - jobs in Quincy, MA
Early Career Cyber Security Operations Center (SOC) Analyst
State Street
Quincy, MA
Detection of Cyber Security events & incidents in real time through centralized monitoring. Analyze Cyber Security events from multiple sources (SIEM, IP/DS, EDR, AV, Firewalls etc). Respond and contain Cyber Security incidents an...
3 weeks ago seen See more...
- View all State Street jobs - jobs in Quincy, MA
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