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BUSINESS ANALYST- CONTACT CENTER

HYBRID If you reside within 50 miles of Adtalem offices in Chicago, IL, Addison, IL, Columbia, MD, Minneapolis, MN, and Miramar, FL this role is hybrid, requiring office presence three days a week (Tue, Wed, Thu), with the rest...

CompanyAdtalem Global Education
AddressUnited States
CategoryInformation Technology
Job typeFull-time
Date Posted just now See detail

Business Analyst- Contact Center New

Adtalem Global Education

United States

HYBRID If you reside within 50 miles of Adtalem offices in Chicago, IL, Addison, IL, Columbia, MD, Minneapolis, MN, and Miramar, FL this role is hybrid, requiring office presence three days a week (Tue, Wed, Thu), with the rest...

Contact Center Operations Quality Assurance (QA) Specialist - National Remote

Optum

Dallas, TX

$19.47 - $38.08 an hour

All Telecommuters will be required to adhere to UnitedHealth Groups Telecommuter Policy.. Conduct call monitoring and/or Audit the Auditor evaluations against defined quality scorecards. Provide concise written analysis of the in...

Contact Center Operations and Safety Analyst

General Motors

Warren, MI

This role is categorized as hybrid. This means the successful candidate is expected to report to GM Global Technical Center- 700 Buildingthree times per week, at minimum . This Job is not eligible for relocation benefits . Establ...

Operations Center Contact Agent

Cleanleaf Energy, Llc

Irving, TX

Demonstrate integrity, strong initiative, work ethic, as well as a focus on safety and quality of work on a continuous basis. Coordinate with Regional Managers on communications with customers regarding site responses and issues ....

Senior Member Services Representative-Contact Center New

Lafcu

Lansing, MI

United States, Michigan, Lansing

Markets LAFCU products and services to members by having a thorough knowledge of all products and services.. Serves as Membership Officer.. Maintains knowledge of applicable policies and procedures to ensure compliance with requir...

Director Career Center Operations - 523716 New

The University Of Alabama

Tuscaloosa, AL

Oversees the daily operation of career events, data collection and reporting, marketing and public relations, and systems administration. Ensures the centers Career Services Management platform is optimized to best serve Universi...

Access Ops Associate- Menlo Contact Center Transition

Stanford Health Care

Newark, CA

Obtains insurance authorization as necessary and communicate status to patients Coordinates outpatient appointments and conjunctive services Assists patients needing to schedule across multiple departments/specialties Assists c...

Contact Center Representative - Medical Scheduler - Lee Physician Group Contact Center

Lee Physician Group

Lorida, FL

Monday to Friday schedule / 5, 8 hour shifts which can range in between hours of 7am to 7pm. 500 sign on bonus with one-year work commitment to remain in role. All candidates will need to take a typing test post HR phone interview...

IT Contact Center Intern - Pensacola, FL

Huron Consulting Group

Pensacola, FL

We're helping our clients find new ways to drive growth, enhance business performance and sustain leadership in the markets they serve. And, we're developing strategies and implementing solutions that enable the transformative cha...

Senior Operations Contact Center Engineer

Koin

Tualatin, OR

Support and troubleshoot Contact Center technologies which include Call Recording/Transcription Applications, Inbound/Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys...

Senior Operations Contact Center Engineer

Koin

Newberg, OR

Support and troubleshoot Contact Center technologies which include Call Recording/Transcription Applications, Inbound/Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys...

Senior Operations Contact Center Engineer

Koin

Gresham, OR

Support and troubleshoot Contact Center technologies which include Call Recording/Transcription Applications, Inbound/Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys...

Manager, Claims Contact Center - Auto Claims

Usaa.

Lorida, FL

Responsible for the day-to-day management of 24x7 Contact Center operations by ensuring employee adherence to schedule, monitoring, coaching, and improving Contact Center metric performance. Adjusts schedule activity in coordinati...

Senior Software Engineer, Contact Center

Zoom Video Communications Inc

Remote - Oregon, United States

Collaborating with multidisciplinary teams to understand project requirements and objectives. Demonstrated technical proficiency, especially in Java development and cloud-based software architecture and Springboot. Overseeing the...

Operations Center Analyst-Energy Systems (Weekend Shift 3 x 12)

Caterpillar

United, PA

Position will be required to work three 12-hour shifts, Friday-Sunday, including holidays. . Typical week would be 36 hours, three days a week, but employee may need to work up to 40 hours. This will not include OT pay. . Relocat...

Manager, Claims Contact Center - Phoenix, United States - USAA

Usaa

United States

Responsible for the day-to-day management of 24x7 Contact Center operations by ensuring employee adherence to schedule, monitoring, coaching, and improving Contact Center metric performance. Adjusts schedule activity in coordinati...

Student Accounts Contact Center Agent I

Liberty University

Remote

The SACC Agent provides excellent customer service to students and families in the Contact Center by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database. Individual must not...

Contact Center Agent, 2nd Shift

Adecco

Bridgeton, MO

$18.00/Hour

Receive service calls and gather relevant information from customers.. Prioritize service requests and set customer expectations.. Enter information into the system and dispatch technicians.. Dispatch on-call technicians during we...

Bilingual Spanish Contact Center Representative

Bcforward

Boston, MA

Bilingual (Spanish) Contact Center Representative to be the first point of contact for callers calling in for customer service on the Spanish line. The main duties of the unit include processing telephonic, email and "ticket" noti...

Contact Center Advocate I/Full Time/Days/Jackson

Henry Ford Health

Jackson, MI

High school diploma or G.E.D. equivalent required. Two years customer service experience. An Associate's degree in business or related field preferred. Previous HFHS clinical/customer service experience helpful. Strong computer sk...

Contact Center Advocate I

Henry Ford Health

Jackson, MI

High school diploma or G.E.D. equivalent required. One (1) year of experience related to patient admitting, registration and/or insurance eligibility and verification in a hospital or medical office setting preferred. EPIC trainin...

Distribution Center Operations Manager in Portland, OR at American Tire Distributors

Atd

Portland, OR

Provide leadership and manage the day-to-day activities for warehouse associates and/or delivery associates assigned to different shifts. Provide spark/ignite onboarding and training for employees; coach, motivate, and evaluate em...

Data Center Operations Technician (Ops 24x7)

Caci

Springfield, VA

TS/SCI clearance. Bachelor's Degree in Computer Science, Information Technology, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience. 2+ years of...

Epiq Dublin OH Contact Center Agent

Adecco

Dublin, OH

$18.00/Week

At least 6 months to 1 year of call center experience. High school diploma or equivalent. Exceptional verbal and written communication skills. Ability to effectively communicate with co-workers, peers, and management through w...

Sr. Director Analyst, Contact Center as a Service Technology (Remote-US)

Gartner

Remote - United States

Deliver high-quality actionable advice to an executive client audience through a variety of media. . Write evidence-based content that is clear and actionable. . Create and deliver presentations for webinars and other client-faci...

HR Services - Bilingual Contact Center Associate (Remote)

Home Depot Thd

Atlanta, GA

Typically requires overnight travel less than 10% of the time. Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift ligh...

Global Contact Center Operational Excellence Lead

Biospace

Cambridge, MA

Develop and execute the Contact Center Operational strategyacross all customer contact channels, including medical, commercial, clinical, and general inquiries, while ensuring consistency and efficiency in processes and practices...

Call Center Operator - Sports Betting

Intralot, Inc.

Duluth, GA

High school diploma or equivalent training and experience. 3 years customer service experience, preferably in a technical Call Center environment. Call tracking system experience. Outstanding verbal communication skills and a posi...

Call Center Operator

Dc09, Llc

Duluth, GA

High school diploma or equivalent training and experience. One (1) year prior related customer service experience, preferably in a technical Call Center environment. Call tracking system experience preferred. Knowledge of tracking...

Security HQ Command Center Operators

Security Usa Inc

New York, NY

Potential candidates must be able to multi-task, have very good communication skills, be detail oriented, highly organized and can be a problem solver.The Security Command Center Operators must be flexible with their working hours...