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CALL CENTER CUSTOMER CARE MANAGER

Develop and implement customer service strategies, policies, and procedures to ensure efficient and effective service delivery. Manage and supervise a team of Customer Care representatives, including recruitment, training, coachin...

CompanyMyregistry.com
AddressFort Lee, NJ
CategoryInformation Technology
Salary$65,000 a year
Job typeFull-time
Date Posted a month ago See detail

Call Center Customer Care Manager

Myregistry.com

Fort Lee, NJ

$65,000 a year

Develop and implement customer service strategies, policies, and procedures to ensure efficient and effective service delivery. Manage and supervise a team of Customer Care representatives, including recruitment, training, coachin...

a month ago seen See more...

HR Team Leader/Call Center

Avis Budget Group

Tulsa, OK

Provides supervision to HR4U representatives. Acts as first level support to HR4U representatives across all working schedules as required. High level processing e.g. Leadership in-box, and global support processes. Identifies and...

a month ago seen See more...

Call Center Quality Assurance (QA) Manager - Market Research

Lightbulb.ai

Remote

$75,000 - $90,000 a year

Participate in an in-depth interview discussing your experience as a Call Center QA Manager. Share insights on the challenges faced in call Quality Assurance, the tools you use, and the processes you follow. Provide feedback on po...

a month ago seen See more...

Manager, Call Center Operations (REMOTE)

Bloom Insurance

Remote

$63.5K - $80.4K a year

Supervise and lead a team of sales agents to achieve sales targets and performance metrics. Develop and implement training programs to ensure sales agents are well-versed in Medicare products, compliance regulations, and sales tec...

a month ago seen See more...

Team Member/Call Center/Customer Service

Ellison Drive Animal Hospital

San Antonio, TX

$15 - $17 an hour

Greet clients and pets by name immediately upon entering. Ensure that the reception area and exam rooms have up-to-date reading materials, activities for children and are clean and odor free. Check that addresses and phone numbers...

a month ago seen See more...

Remote Team Lead Call Center (San Antonio, TX)

Mmc Group

San Antonio, TX

$21 an hour

Provide support by overseeing a team of Call Center agents. Motivate and support agents through feedback and communication. Assist agents with calls and technical issues. Provide support and feedback for the team, ensure that the...

2 months ago seen See more...

Manager, Capacity Planning and WFM (Call Center)

Rue Gilt Groupe

Houston, TX

$80,000 - $110,000 a year

Workforce OptimizationResponsible for scheduling and forecasting, creating, and updating capacity plan.Analyzes and evaluates workforce metrics to improve resource efficiency maximizing labor utilization rates.Collaborates to proa...

2 months ago seen See more...

GUEST RESPONSE TEAM AGENT- (CALL CENTER)

Dufresne Spencer Group

Memphis, TN

Generous Paid Time Off (PTO). Opportunity for advancement. Medical, Dental, Vision, & Retirement Benefits. Employee Purchase Discounts of 30% or more. Review, process and close all incoming Emergency Response tickets, service orde...

2 months ago seen See more...

Part-Time Student Assistance Team Representative - CSN Call Center

College Of Southern Nevada

Henderson, NV

Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process. Required attachments are listed below on the...

2 months ago seen See more...

Team Lead, Pharmacy Call Center

Cloud Rx Pharmacy

Dallas, TX

Develop daily, weekly, and monthly objectives for the Call Centers activities. Participate in strategic vision and planning session, representing Call Center area for Company's growth objectives. Conduct effective resource planni...

2 months ago seen See more...

Manager, Program Support (Call Center)

Elevate Energy

Chicago, IL

$80,000 - $90,000 a year

Provide virtual and occasionally on-site supervision of direct reports. Provide real-time monitoring of Program Support activities and provide direction to staff when needed Work with Team Leads to ensure that processes, protocols...

2 months ago seen See more...

Manager, Advanced Analytics - Call Center Workforce Management (Fully Remote)

Cvs Health

Providence, RI

$60,300 - $139,200 a year

Serves as the data science expert/ primary interface with Business Unit Leadership & Finance partners on operational impacts. assesses and leads projects to analyze risks and costs, develop user interfaces, and enhance report deli...

2 months ago seen See more...

Manager, Call Center

Finn Partners

Honolulu, HI

$55,000 - $65,000 a year

Work with senior leadership to grow and develop Call Center roles including establishing goals and developing strategic departmental plans. Evaluate staff and team performance. Leading and managing annual development plans and coo...

2 months ago seen See more...

Manager - Patient Access - Call Center Operations

Ati Physical Therapy

Bolingbrook, IL

$52.1K - $65.9K a year

5+ years working in a healthcare patient intake role or related field. 2+ years of team lead experience (management). 5+ years experience working in a healthcare contact center environment. Previous experience managing team leads...

2 months ago seen See more...

Call Center Sales Manager

Redefined Growth Marketing

Remote

$80,000 - $120,000 a year

Team Leadership and Management:. Oversee and manage the Call Center team, including remote and office-based agents. Ensure team members meet performance targets and deliver high-quality service to clients. Performance Monitoring a...

2 months ago seen See more...

Assistant Manager Call Center

Bank Ozk

Ozark, AR

$42.7K - $54.1K a year

Provides guidance and oversight to the Call Center support staff. Guides day-to-day operations of Call Center staff to ensure calls and resolution of customer issues are handled according to established policies and procedures. Pe...

2 months ago seen See more...

Call Center General Manager

Wag Hotels

West Sacramento, CA

$75,000 - $90,000 a year

Develop and maintain effective organizational structures, encompassing efficient recruitment, training, coaching, recognition, and performance standards. Continuously monitor and forecast departmental needs to ensure optimal staff...

2 months ago seen See more...

Customer Service Manager - Call Center

Peaceful Valley Farm & Garden Supply

Remote

$22 - $24 an hour

Generous paid time off. 401(k) plan. Health insurance (medical, dental, vision, chiropractic). Employee store discounts. Safe, enjoyable working environment. Demonstrated leadership and supervisory roles within a Customer Service...

2 months ago seen See more...

Access Management Agent/ Call Center Agent

Ati Physical Therapy

Bolingbrook, IL

$39.2K - $49.6K a year

Experience working in a customer service environment with some knowledge of the healthcare industry. Experience working in an office environment. Excellent inbound and outbound telephone rapport building skills. Ability to multi-t...

2 months ago seen See more...

Call Center - Office Manager

Cool Bear

Delray Beach, FL

$50,000 - $65,000 a year

Manage team members who are assigned varied duties. Administrative duties may include daily/weekly/monthly reports. Supervise, direct, and monitor personnel in the completion of their duties; adjust as necessary to ensure on-time...

2 months ago seen See more...

Retail Assistant General Manager - Madhouse Team Store at the United Center

Compass Group

Chicago, IL

Medical. Dental. Vision. Life Insurance/ AD. Disability Insurance. Retirement Plan. Flexible Time Off Plan. Holiday Time Off (varies by site/state). Associate Shopping Program. Health and Wellness Programs. Discount Marketplace. I...

a month ago seen See more...

What should I search to find Call Center Team Manager jobs?

People who searched for Call Center Team Manager jobs also searched for Systems Engineering Manager, Beauty Counter Manager, Clinical Team Lead, Product Management, Emergency Management Specialist, Marketing Campaign Manager, Associate Project Manager, Branch Operations Manager, Project Program Manager, Call Center Customer Experience, Utilization Manager, Retail Manager, Software Project Manager, Shift Production Manager, Quality Engineering Manager, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

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