Call Center Supervisor jobs in Plano, TX

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MEMBER SERVICES (CALL CENTER) SUPERVISOR

Provides an exemplary member experience by demonstrating caring, knowledge, professionalism, accuracy, and necessary follow-up when managing a members concern or request. Assists in managing the Call Center daily activities as ne...

CompanyNeighborhood Credit Union
AddressDallas, TX
CategoryInformation Technology
Job typeFull-Time
Date Posted 2 months ago See detail

Member Services (Call Center) Supervisor

Neighborhood Credit Union

Dallas, TX

Provides an exemplary member experience by demonstrating caring, knowledge, professionalism, accuracy, and necessary follow-up when managing a members concern or request. Assists in managing the Call Center daily activities as ne...

Call Center Supervisor

Moxie Pest Control

Irving, TX

Manages a team of assigned customer care experts and ensures they comply with company guidelines particularly related to quality of service and CSAT. . Monitors or reviews calls or other correspondence between experts and customer...

Call Center Sales Supervisor

Mci Careers

Dallas, TX

Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound call handling. Responsible for coaching and developing reports on customer service processes and best practices. Manage metrics, performan...

Sales Call Center Representative

Pennymac Financial Services

Plano, TX

Perform high-volume of outbound calls to specific sales campaigns. Answer inbound calls from potential borrowers in a timely manner and route calls appropriately. Ensure data integrity and documentation within required systems. A...

Call Center Agent

Texas Back Institute

Plano, TX

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transporta...

Call Center Agent

Pllc Tx Back Institute Frisco

Frisco, TX

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transporta...

Supervisor - Call Center

Maximus

Dallas, TX

Supervise the work of Federal Student Aid (FSA) CSRs to ensure adherence to quality standards, deadlines, following procedures, and correcting errors and resolving problems as needed. Interview and recommend hiring and promotion o...

Customer Service and Sales Call Center Representative - Hybrid

At&T

Richardson, TX

- With your vital knowledge, youll handle wireless local number portability (WLNP), relocations, combined bill support, after hours inquiries and pre-paid service. Responsibilities within the Premier Service Consultant role also...

Call Center Agent

Total Med Solutions

Plano, TX

$14 - $16 an hour

Answers incoming calls and responds to customer emails. Calls to get customer's feedbacks regarding company's services. Ability to handle multi-line phone system. Exhibits strong knowledge of Total Meds services and products. Pro...

Call Center Representative - Remote

Urrly

Plano, TX

Voice of Comfort: Be that reassuring voice on the phone, guiding members through health assessments with ease and professionalism. Script Master: Stick to the script, making sure every member feels heard, understood, and comfortab...

Customer Care Supervisor - JCPenney Contact Center

Jcpenney

Plano, TX

Leads a team that provides customer service to manage inquiries or assistance required concerning merchandise, system support, or sales orders, and problems. Manages escalated calls from customers as well as provides in-call assis...

Supervisor, Customer Care Customer Care Contact Center

Jcpenney

Plano, TX

Leads a team that provides customer service to manage inquiries or assistance required concerning merchandise, system support, or sales orders, and problems. Manages escalated calls from customers as well as provides in-call assis...

Call Center Representative

Teksystems

Dallas, TX

100% REMOTE, CALL CENTER $15 an hour.Responsible for support for the clients calls and related processes. 20-50 calls per day. Provide timely and professional written responses to consumer customers. Provide professional and fr...

Call Center Customer Service Agent-Appointment Setting

Blueprint, Inc

Dallas, TX

High school diploma or equivalent. Proficient in relevant computer applications. 1-3 years of experience in a Call Center/phone Customer Service environment. Knowledge of Customer Service practices and principles. Excellent data e...

Call Center Training Coordinator

Allied Universal

Richardson, TX

Assist with the planning, implementing, coordinating, documenting, and overseeing of training to employees. Create and publish training schedules and provide guidance to staff regarding individual work schedules, policies and proc...

Call Center Campaign Representative- Wichita, KS or Dallas, TX

Envision

Dallas, TX

Careers with purpose. Teamwork environment. Amazing 401K Retirement Plan. Medical, Dental, Vision, FSA Plans. 10 Paid Holidays. PTO & Vacation. Receive and handle large amounts of inbound calls as assigned. Carefully record custom...

Call Center Campaign Representative Dallas, TX

Envision

Dallas, TX

Careers with purpose. Teamwork environment. Amazing 401K Retirement Plan. Medical, Dental, Vision, FSA Plans. 10 Paid Holidays. PTO & Vacation. Receive and handle large amounts of inbound calls as assigned. Carefully record custom...

Security Shift Supervisor Full Time Data Center

Allied Universal®

Allen, TX

$22.50 an hour

At least 18 years of age. Possess a high school diploma or equivalent, or 5 years verifiable experience. Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of person...

Part Time Call Center Specialist

Careington International Corporation

Frisco, TX

$16 an hour

Applicants must be available to work 4 , 5 ,or 6 hour shifts between 7 a.m. - 7 p.m. CST, Monday Friday (minimum 20 hours per week) on site at our Careington Dial Care office located at 6435 Flyers Way, Frisco, TX 75033. You are...

Call Center Specialist

Home Care Delivered, Inc.

Addison, TX

Home Care Delivered, Inc. was founded by Gordy Fox in 1996 as a result of his own personal experience with family members aging and living with chronic medical conditions. He found that it wasnt easy for people in the home health...

Shift Supervisor Convention Center Overnights

Allied Universal

Dallas, TX

Make emergency notifications as necessary pursuant to site Post Orders. Provide direction and instruction to subordinates regarding the performance of their duties. Cross-training officers to make them more versatile and run site...

Call Center Specialist

Pearl Street Dental Partners

Dallas, TX

From $15 an hour

401(k). 401(k) matching. Dental insurance. Flexible schedule. Health insurance. Life insurance. Paid time off. Vision insurance. 8 hour shift. Monday to Friday. Dallas, Tx 75201: Relocate before starting work (Required)....

Call Center Consumer Collections

Real Time Resolutions Inc

Dallas, TX

Monitor assigned queues and follow up accordingly with customers, investors & attorneys. Review ongoing workout plans with customers, evaluate their needs & issues and counsel them appropriately. Analyze credit reports, loan histo...

Outbound Call Center B to B/No Selling/Hourly + Bonus's

Iag

Dallas, TX

Once you get the pertinent information from them, you input the info into our CRM so our Analysts in that area can contact them, set an appointment, and visit with them to explain our process for finding a buyer for their business...

Program Assistant - Call Center - Remote from Certain States

Working Solutions

Dallas, TX

Maintain program ACLs. Maintain programs Master Roster (program specific). Track and complete agent offboards. Assist with agent onboarding as needed (program specific). Attrition tracking. Field Mapping. Send out morning staffi...

Team Lead, Pharmacy Call Center

Cloud Rx Pharmacy

Dallas, TX

Develop daily, weekly, and monthly objectives for the Call Centers activities. Participate in strategic vision and planning session, representing Call Center area for Company's growth objectives. Conduct effective resource planni...

Call Center Representative

Indeedful Insight

Dallas, TX

Answer incoming calls promptly and professionally. Provide accurate information to customers regarding products, services, and policies. Identify and escalate priority issues to the appropriate team member or supervisor. Follow up...

May 6, 2024 Outbound Call Center Rep - Remote

Signify Health

Dallas, TX

$15 an hour

Starting hourly rate $15.00, with unlimited monthly commission potential.. 2 weeks of required paid training (Monday-Friday, 8AM-4:30PM). Call center hours of operation are Monday-Sunday 7AM 9PM, actual shift will be determined...

Call Center Representative/Appointment Scheduler-No Cold Calling!

Blueprint, Inc

Dallas, TX

High school diploma or equivalent. Proficient in relevant computer applications. 1-3 years of experience in a Call Center/phone customer service environment. Knowledge of customer service practices and principles. Excellent data e...

Fulfillment Center Supervisor (Weekend)

Cart.com

Dallas, TX

$53.6K - $67.9K a year

Manage a team of associates ranging from 10-30 team members Manage time tracking, time off, and approve timecards for your team Be comfortable running metrics and reports to establish team performance and share updates with the br...