Public Services Assistants

We are seeking applicants for part-time (24 hours per week), full-time (40 hour per week) and substitute Public Services Assistant positions at library locations throughout the district. To be considered candidates must have the ability to work 8 hours shifts between the hours of 8 am - 8 pm and at least one weekend shift.

This is a great opportunity for individuals who have a passion for working with the public and want to make a positive impact in their communities. The primary responsibilities of a Public Services Assistant are assisting with patrons and books in the library branches. A typical day could include these tasks:

• Assisting patrons on the phone, curbside and in-person with questions regarding library services and technology
• Creating or updating patron accounts
• Shelving materials
• Checking materials in and out

The ideal candidate will be flexible and have strong customer service skills and great attention to detail. This position frequently requires these physical abilities:

• Lift up to 35 pounds
• Push and pull book carts and book return bins on wheels
• Bend, kneel and reach to shelve books
• Stand for extended periods of time

Please see the attached position description for a more detailed list of job duties and requirements.

Minimum Education & Experience Requirements

• High School Diploma or equivalent
• Six months of customer service experience required (preference given to those with retail experience)

Schedule & Location

This recruitment is for future opportunities. The specific details regarding library branches and schedules are unknown at this time. Schedules will be communicated to candidates who successfully pass a skills assessment, interview process and reference checks as opportunities become available.

Employees are assigned predictable work schedules that do not change each week. Most schedules include an evening and weekend shift.

When you submit your application you will have the ability to indicate your location and schedule preferences.

Pay and Benefits

The compensation for this position begins at $15.83 per hour.

Part-time positions (24 hours per week) and full-time positions (40 hours per week) offer an excellent benefits package including medical and dental insurance benefits, life insurance and accidental death and dismemberment, long term disability benefits, and Washington State PERS retirement. Employees have the ability to enroll in additional, voluntary life insurance, income protection plans, flexible spending accounts and health savings accounts.

Our employees enjoy 12 paid holidays throughout the year. The initial vacation leave accrual is 11 hours per month for full time and 6.6 hours per month for part time; this increases over time based on years of employment. Sick leave accrual is 8 hours per month for full time and 4.8 for part time per month. We also offer other types of paid time off for situations such as jury duty, bereavement leave, inclement weather and more.

Some positions may be eligible for a 5% pay premium on top of the starting pay rate for additional language skills. To be eligible for the additional pay employees must pass a test demonstrating verbal and written fluency in languages commonly used in our communities. Examples may include, but are not limited to, Spanish, Russian, Mandarin and American Sign Language.

Recruitment Process

Interested candidates should click the "apply" button and submit a completed profile. Candidates that are able to articulate how their skills, experience and education are relevant to the position are more successful in the recruitment process. We strongly encourage you to attach a cover letter and resume to your application.

This opportunity will be posted until a sufficient number of qualified applicants have been received. In past recruitments we receive a considerable amount of interest after a week or two. Please do not delay in applying if you are interested.

This recruitment process will include

• Skills Assessment - Candidates who move forward in consideration will be asked to schedule a skills assessment throughout the month of January.
• Interview - Those who pass the skills assessment will be invited to interview through January and early February.

Offers of employment for specific positions will be made as vacancies occur over the next 3-6 months.

FVRL values diverse perspectives and life experiences. We encourage people of all backgrounds to apply, including veterans, those with disabilities, persons of color, immigrants, refugees, or those who identify as LGBTQIA+. FVRL is committed to being equitable and fair in providing access to opportunities for all.

Reasonable accommodations may be made to enable individuals to apply for this position or to perform essential functions of this position. If you require reasonable accommodation in completing the application please contact Human Resources at 360-906-5070.