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SalaryThe Whatcom County Library System (WCLS) is accepting applications for a full-time Public Services Assistant (PSA) position at the Lynden Library. Ability to work at other WCLS branch locations may be required, specifically the future Birch Bay branch location.
This posting will close at 5pm on March 13, 2024.
The PSA assists patrons at library branches by providing a high level of customer service in a complete range of patron services. Accesses information through the use of the electronic catalog and other library tools. Promotes the library, provides age-appropriate reference and readers' advisory, checks materials out, maintains the security of the library, and performs similar tasks as required.
WORKING HOURS: Average of Forty (40) regular weekly hours, including some evening and weekend shifts. Regular schedule will typically be Tuesdays, Wednesdays, Thursdays 11:00 AM - 8:00 PM, Fridays and Saturdays 8:45 AM - 5:15 PM. Successful candidates may be required to adapt to future schedule and/or worksite changes depending on library needs.
QUALIFICATIONS: Excellent interpersonal skills required: ability to communicate effectively and appropriately with people from diverse backgrounds, and work harmoniously with the public and other staff members is essential. An interest in popular culture. A belief that anyone can become a reader at any age. A sense of humor. A passion to learn new things continuously. Ability to gain working knowledge of Whatcom County Library System's policies and procedures; ability to uphold intellectual freedom standards. Attention to detail, competent use of technology resources, and keyboarding skills required. Requires the ability to speak, understand, and write English clearly and concisely. Applicants fluent in Spanish preferred, but not required. Requires Associates Degree and one or more years of relevant experience; or equivalent training, education and/or experience. Requires physical and visual ability to utilize reference sources and to manipulate equipment. Work requires considerable physical effort in the handling of materials up to 40 pounds and/or continual standing or walking 90%+ of the time. The Whatcom County Library System will comply with any pandemic related state or federal mandates and any other COVID mitigation practices deemed appropriate now or in the future.
The Whatcom County Library System values diversity and inclusion and we are interested in hiring candidates that are representative of the communities and patrons we serve.
