Proposal Team Supervisor

JOB DESCRIPTION
The Proposal Team Supervisor oversees a team of proposal professionals, ensuring their work contributes to winning proposals. They actively support all phases of the team's assigned work from pre-proposal preparation to development, in collaboration with internal stakeholders. This work includes coordinating diverse groups of proposal stakeholders, supervising proposal schedules, deadlines, and quality assurance. The Supervisor acts in the role of final editor for proposal review before release to Sales. The Supervisor also monitors department processes as well as directing work assignments. They are responsible for coaching and developing staff to make certain they develop high-quality proposal deliverables (response questionnaires, annotated outlines, compliance matrices, proposal management plans, and content creation) that are both accurate and persuasive. This position coordinates the proposal library technology and authoring of proposal responses for both renewing and new business opportunities. The Supervisor ensures responses are compelling and effectively articulate the Delta Dental value story. They take care to see that win themes have been woven in throughout the response while being clear, concise, and compliant.
RESPONSIBILITIES

• Effectively leads the proposal administration staff and oversee the development of high-impact proposals, focused on customer needs.
• Manages the day-to-day activities of proposal administrators, including supervising their assigned proposals and prioritizing their workloads and schedules including proposal reviews, provide comments, and facilitates discussion among stakeholders to resolve information discrepancies and secure final approval of proposal documents.
• Guides staff in the creation of proposal management plans for complex deals and monitor all phases of the proposal project from pre-proposal preparation to development to ensure on-time delivery.
• Evaluates and monitors proposals in progress regularly, providing feedback and recommendations.
• Reviews and edits proposal drafts and materials before internal distribution to ensure accuracy and that the narratives are persuasive, compliant, and reader friendly. Analyzes the requirements and proposal output to ensure both compliance and responsiveness to the customer's needs.
• Collaborates with Sales, subject matter experts, and other stakeholders to create compliant, competitive, persuasive, and compelling proposals.
• Facilitates other contributors and writes original content including working with stakeholders to determine key messages (e.g., value proposition, win themes and other key differentiators).
• Prepares and leads effective Proposal Kickoff meetings and status calls, ensuring activities adhere to the proposal management plan and schedule. Collaborates with Sales and Underwriting leaders on bid decisions and opportunity strategy.
• Works in partnership with Marketing and Sales team members to develop high-impact win themes and value propositions for proposals.

QUALIFICATIONS

• Bachelor's degree preferred. High school diploma/GED required.
• 4 or more years of professional experience managing, or writing proposals, supporting captures, and/or in business development.
• Successful track record of leadership including supervising direct reports and motivating diverse teams to come together as one in the pursuit of winning business.
• Ability to effectively communicate with others, of all levels in the organization, in a collaborative environment while creating and guiding highly effective Proposal Teams.
• Strong time management skills and experience with simultaneously managing multiple people and proposals of all sizes from planning to delivery.
• Demonstrated experience managing overlapping projects with multiple stakeholders under tight deadlines.
• Ability to collaborate and work successfully in a fast-paced environment, deadline-driven atmosphere.
• Outstanding attention to detail and excellent communication skills, both written and verbal.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint), CRM (Salesforce, Pega) and proposal platforms (Qvidian, Loopio).
• Technologically savvy with collaboration tools (e.g., SharePoint, Teams).
• Experience with Federal Government proposal management and development preferred.
• Trained and experienced with the Shipley proposal management processes; APMP (Association of Proposal Management Professionals) Foundation Certification preferred.
• Marketing and communications experience is a plus!
  Base Pay Information
  The national base pay range at the end is a good faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications, and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. $59,000 - $130,900

ADDITIONAL INFORMATION
Rewards to make you smile! We don't just want to make our customers happy - we want to give our employees a reason to smile, too. Delta Dental's comprehensive benefits package includes:

• Generous paid time off plus 12 holidays and your birthday off!
• Low-cost premium medical insurance options
• 100% paid dental and vision insurance
• Generous 401(k) matching and flat contribution
• Social responsibility and volunteer opportunities, including 16 paid volunteer hours annually
• Employee LiveWell program, focusing on overall employee well-being
• Fertility and diabetes benefits
• Employee discount program: AT&T/Verizon, entertainment, travel, and more!
• Culture of learning: career development and tuition reimbursement
• Career growth: we love promoting from within

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Please note, Delta Dental will not sponsor applicants for work visas for this position.
#LI-Remote
ABOUT THE TEAM
At Delta Dental, our success is only as strong as the people who execute it! We take enormous pride in being the nation's most recognized and widely-used provider of dental insurance - and we've come this far by living our core values of innovation, excellence, service and trust. Our vision is to motivate and empower every employee so that we're all inspired to take exceptional care of our customers, providers and ourselves. We believe in integrity, accountability, collaboration, and giving every employee equitable opportunity for their voice to be heard and development to be fostered.
If you're excited about the prospect of transforming the future of health care and growing in your career, join our smile revolution!
To see some of the smiling faces behind Delta Dental and to learn more about what our values and culture look like in action, connect with us on social media: Delta Dental Ins. on Facebook and Instagram, #LifeatDDins on Facebook and Instagram, Delta Dental Ins. on Twitter and Delta Dental Ins. on LinkedIn.
We are part of the Delta Dental Plans Association, a network of companies that provides dental coverage to 74 million people in the U.S. Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania and Delta Dental Insurance Company, together with our affiliate companies, form one of the nation's largest dental benefits delivery systems, covering 33 million enrollees. All of our companies are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country.
Delta Dental is an equal opportunity employer. We are committed to building and maintaining a diverse and inclusive workplace for all employees. Applicants will not be discriminated against because of race, color, religion, creed, national origin, ancestry, citizenship status, sex (including pregnancy), sexual orientation, gender or identity expression, age, disability, marital status, medical status, veteran status or any other status protected under federal, state, or local law. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico or other US Territories at this time.
Proof of eligibility to work in the United States must be provided if selected for hire.

• Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York