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Form of workJob Description
JOB SUMMARY
The Property Manager oversees the day-to-day management of assigned residential property in a manner that achieves the full economic potential of the property, provides excellent services to residents, communicates and works effectively as part of the Nationwide team.
PRIMARY DUTIES
Leasing
a) Represent Nationwide in a professional manner at all times.
b) Ensure property is rented to its fullest capacity.
c) Utilize marketing strategies to secure prospective residents.
d) Keep vacancy to a minimum by processing multiple applicants simultaneously immediately upon receipt of vacate notice by current residents.
e) Maintain up-to-date waiting lists to actively ensure minimal vacancies.
f) Ensure completeness and accuracy of applications, tenant paperwork, tenant files and tenant screening.
g) Review tenant applications for eligibility pursuant to company standards.
h) Schedule and complete move-ins, move-outs, and inspections in a timely manner.
i) Monitor and track lease renewals, complete forms, and other paperwork.
j) Complete lease form, outline conditions and terms of occupancy with new residents and complete all required paperwork.
Financial Operations
a) Demonstrate ability to understand financial goals, operate assets in Nationwide’s best interest in accordance with Policies & Procedures Manual.
b) Maintain accurate records of all transactions, submit, and enter them into RealPage on a timely basis.
c) Collect and record rents, late fees, deposits, and other monies in a timely manner.
d) Promptly issues late notices for delinquencies and proactively collect delinquent payments.
e) Monitor the property budget and advise the Regional Property Manager of any issues that arise.
f) Enter and enforce payment plans with prior written approval of the Regional Property Manager.
g) Ensure that A/P invoices are submitted to the corporate office for payment, handle petty cash and all funds.
g) Handle evictions by preparing eviction letters, unlawful detainer filings, preparation for court, and appearing in court.
Property Maintenance
a) Ensure cleanliness and safety of the building, common areas and grounds.
b) Monitor and document the overall condition of the property, walking the property at least twice per day (morning and evening) to assure residents of management presence and to monitor the overall appearance of the property.
c) Ensure building components are in good working condition and repair.
d) Ensure the cleanliness and safety of the property, advise the Regional Property Manager in writing of any needed maintenance, repairs, or safety issues.
e) Schedule repairs and outside vendors as required.
f) Ensure work orders are being carried out in a timely fashion.
g) Properly record all work orders.
h) Comply with company standards for expenditure.
i) Solicit vendor bids as necessary in accordance with company policy.
j) Schedule, direct and supervise assigned maintenance staff.
k) Conduct regular unit inspections and walk through of vacated units assessing any damage, cost of repairs, and arrange for turnover repairs.
JOB QUALIFICATIONS
Desired Education and Experience
- 3 years’ experience managing a large apartment complex, affordable housing experience preferred or relevant college degree in Property Management.
- Experience and understanding of the administration of Project Based Section (8) required.
- Maintain reliable access to a motor vehicle, a valid driver's license, satisfactory driver's record, and current automobile insurance.
- Working knowledge of computer software: Excel, Word, Outlook.
- Able to acquire a high level of skill to utilize RealPage property management software. KNOWLEDGE, SKILLS AND ABILITIES
- Excellent interpersonal communication skills and relationship building skills to effectively work with a variety of people and personalities, including developing relationships with customers, prospective customers, vendors and coworkers.
- Able to communicate clearly in person and in writing; able to write effective business correspondence.
