Promotional Products Account Manager

Our client, a dynamic and thriving company specializing in Promotional Products, is currently seeking a dedicated Account Manager to join their team. This company is a leader in providing a wide range of promotional items, including apparel, awards, bags, drinkware, headwear, health and office items, tech gadgets, and writing products.
As an Account Manager, you will be the cornerstone of client relations, responsible for managing customer interactions, processing orders, and ensuring the highest level of service. Your role will be crucial in maintaining the companys reputation for excellence and customer satisfaction, making you a key player in their ongoing success.

Account Manager Job Responsibilities

• Answer client phone calls promptly and professionally.
• Enter and manage orders accurately in the companys software system.
• Provide exceptional service to clients, ensuring their needs are met efficiently.
• Maintain thorough knowledge of the companys product range to offer tailored solutions.
• Address and resolve customer queries and issues in a timely manner.
• Build and maintain strong, long-lasting customer relationships.
• Collaborate with other team members to ensure client satisfaction.

Qualifications

• Excellent communication and interpersonal skills.
• Customer-centric approach with a focus on delivering high-quality service.
• Knowledge of Promotional Products, or a strong willingness to learn.
• Strong organizational skills and attention to detail.
• Proven ability to solve problems effectively and creatively.
• Empathetic and skilled in building relationships with clients.
• Ability to work effectively in a fast-paced, dynamic environment.

This is a fantastic opportunity for an Account Manager who is passionate about customer service and has a knack for relationship building. Our client offers a collaborative and supportive work environment where your contributions will be valued and your professional growth encouraged.
If you possess the skills and experience were looking for and are ready to excel in a role that is both challenging and rewarding, we invite you to apply. Join a company where your efforts will directly contribute to the satisfaction of a diverse range of clients and play a pivotal role in their continued success.