Project Manager - Epic

Job Description
POSITION SUMMARY
Responsible for managing multiple workstreams as part of Health First's Epic implementation.
PRIMARY ACCOUNTABILITIES

1. Accomplish initiative goals through appropriate methodologies for gathering, defining, and documenting requirements, process and data flows and analysis, project and change management, as part of initiative support.
2. Perform effective risk and issue management and reporting, escalating as needed to ensure timely resolution and mitigation.
3. Leverage appropriate conflict management and problem resolution skills.
4. Utilize resources effectively, monitor and track budgets, adjusting expenditures as necessary, and work within approved budget.
5. Identify, document and baseline change requests in scope, time, and schedule.
6. Effectively communicate initiative status and operational issues to sponsors, team members, and stakeholders using applicable communication paths.
7. Provide outstanding customer service to the Health First organization by displaying courtesy and sensitivity, managing difficult or emotional customer situations, meeting commitments, responding promptly to customer needs, and soliciting customer feedback to improve service.

Qualifications:
MINIMUM QUALIFICATIONS
Education: Bachelor's Degree in Business, Information Technology (IT), Healthcare or related field, or a total of five years of applicable professional experience
Work Experience: Three years' experience in coordination, collaboration, and facilitation of work efforts
Work Experience in lieu of Education:
Knowledge/Skills/Abilities:

• Experience using multiple methodologies and tools in business analysis, project management, process improvement, and change management to manage multiple cross functional initiatives simultaneously.
• Facilitate meetings and work sessions to logically evaluate and analyze situations, providing the necessary data to drive decisions from executive sponsors, project sponsors, and stakeholders.
• Ability to foster high performing teams and optimize resources to achieve initiative outcomes.
• Strong interpersonal and communication skills, with demonstrated ability to work effectively with a wide range of constituencies in a diverse and matrixed environment.

PREFERRED QUALIFICATIONS
Certification: Professional certification in project management, lean six sigma, business analysis, or change management
Work Experience: Experience in a health care delivery environment.