Project Manager

Connection is like magic — it gives people community, a sense of belonging. And for brands, it generates loyalty. We’re reinventing how brands and fans connect, bridging the online-to-real-life gap by delivering delightful experiences on-demand. From ideation and sourcing to logistics and customer service, we partner with brands to turn consumers into fans.

We are looking for an experienced and tenacious Project Manager to organize and implement complex key client projects and maintain long-term client relationships. As our Project Manager, your job will be to coordinate people, processes and materials to ensure that our projects are delivered on time and produce the desired results. You will be the go-to person and own all aspects of project coordination, timeline and execution. Responsibilities include developing detailed project plans, ensuring resource availability and allocation and delivering every project on time within budget and scope. You should be an excellent communicator and comfortable managing multiple tasks. You also need to be a team player and have a problem-solving aptitude. This position is located in our Lexington, Kentucky office.

On any given day, you might:

• Manage cross-functional teams (sales, logistics, procurement, engineering, legal, finance) to evolve creative concepts into clear sets of deliverables
• Define the scope of projects (budget, goals, deliverables, and schedule)
• Serve as primary client contact, defining the project vision and managing expectations
• Play a dual role of client advocate and Fooji team advocate
• Keep projects on track through clear task lists, issue tracking, status reports, and meeting notes
• Lead meetings and conference calls, and effectively set up the presentation of creative work
• Communicate project issues and resolution to the client and internal team
• Set up campaigns using Fooji’s own proprietary platform
• Share bugs/suggestions for internal software improvements with our engineering team
• Act as a liaison between Fooji teams (e.g. sales/engineering, engineering/customer service, sales/logistics, logistics/customer service)
• Help on-board new clients and conduct regular check-ins and debriefs
• Own client relationships from start to finish to best understand and execute against their specific needs

Requirements

The ideal person

• Must have experience using project management software to develop project plans (Asana, Basecamp, Trello)
• Has managed project budgets over $100,000
• Has had Project Management experience in Social Media campaigns and platforms
• Have a flexible attitude toward evolving responsibilities and environments
• Experience being the point person for clients
• Must have outstanding written and verbal communication skills
• A master at problem solving
• Experience in diving into new software and platforms
• Isn’t phone-phobic
• Strong software technology understanding
• An inclination to be a curious and self-driven learner
• Must be able to work a flexible schedule (we often need Project Managers for evening and weekend campaigns)

You bring

• 3-5 years Project Management experience
• Strong software technology understanding (NOT writing code)
• Creative problem solving
• Bachelor's degree or equivalent
• Bonus points
• If you have PMP certification
• If you have B2B experience
• If you have experience utilizing proprietary software

Benefits

• Health, Vision, and Dental Insurance; 100% covered for employee; 40% for dependents
• Unlimited PTO and sick days
• Company paid Life insurance
• Company paid LTD insurance
• Flexible schedule
• 401k