Responsibilities: ...
- Work closely with clients, project managers, and technical teams to design, deploy, and manage IT solutions that meet the unique needs and objectives of each project.
- Collaborate with clients and project managers to understand project requirements, objectives, and timelines.
- Design comprehensive IT solutions based on client needs, industry best practices, and technical feasibility.
- Develop project plans, including timelines, resource allocation, and deliverables.
- Execute project plans by configuring, installing, and testing IT infrastructure and systems.
- Coordinate with internal teams and external vendors to ensure seamless deployment and integration of technology solutions.
- Troubleshoot technical issues and resolve challenges encountered during implementation.
- Maintain up-to-date knowledge of industry trends, technologies, and best practices.
- Serve as a subject matter expert on various IT solutions, including networking, cloud computing, cybersecurity, and hardware/software systems.
- Provide technical guidance and support to clients and internal teams.
- Build strong relationships with clients through effective communication, responsiveness, and professionalism.
- Act as a trusted advisor to clients, offering recommendations and insights to optimize their IT infrastructure and operations.
- Address client concerns and inquiries in a timely and satisfactory manner.
- Create and maintain accurate documentation of project specifications, configurations, and procedures.
- Generate regular reports on project progress, milestones achieved, and any deviations from the initial plan.
- Ensure all project documentation adheres to company standards and compliance requirements.
- Provide support for current or recently implemented projects that may require T3 escalation.
- Assist solution engineer / sales team with technical expertise and level of effort in order to draft solution proposals.
- Provide coverage for Project Ops Manager when on PTO or unavailable as needed.
- Research new products and alternative solutions that can enhance our product line and solution stack for the company.
Working hours: 8:00 AM - 5:00 PM
Skills:
- Project management experience and certifications (e.g., PMP, Prince2) are a plus.
- Industry certifications such as CCNA, CompTIA Network+, or MCSA/MCSE are desirable.
Education:
Bachelors
Experience:
4-7 years
Qualifications:
- Bachelor's degree in computer science, Information Technology, or equivalent experience.
- Proven experience in project engineering or similar roles, preferably in a managed service provider environment.
- Proficiency in networking concepts, system administration, virtualization, and cloud computing platforms (e.g., MS 365, Azure).
- Strong problem-solving skills and ability to troubleshoot complex technical issues.
- Excellent communication and interpersonal skills, with the ability to effectively interact with clients and internal teams.
- Requires a strong technical background, excellent communication skills, and a proactive approach to problem-solving.
Apply today or call 301-694-7700 to set up an interview!
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).