Project Coordinator & Customer Service (Construction Sales)

Project Coordinator & Customer Service for Construction Sales

Join Our Team | We Honey Do

This is a fast-paced environment within the construction industry. Seeking a well-organized individual who can prioritize and manage multiple projects within a deadline-driven environment. Attention to detail is key. Must know Office 365 and have moderate computer skills.

• Build positive client relationships by proactively engaging with them on current and potential work.
• Anticipate/troubleshoot obstacles before they happen.
• Maintain favorable client relationships though clear communication via phone, email and text.
• Work closely with the service & sales teams to ensure client projects are properly managed on time and on budget.
• Assess and follow up on customer concerns to satisfactory resolution.
• Prepare and manage account service-related documents such as project estimates, photo documentation, work authorizations, project worksheets, and other communications and correspondence.
• Create detailed work requests for the service team, based on client objectives and expectations, using our existing forms and technology.

Daily Responsibilities – included but not limited to:

• Create estimates-gathering client information to accurately provide project estimates
• Answering phones, transferring calls, utilizing scripts
• Respond to customer inquiries in a timely manner
• Utilize Office365 create/maintain spreadsheets and other documents
• Order materials for projects
• Provide payments to vendors and suppliers
• Accurate Data Entry: typing skills, 10 key
• Other tasks as assigned

Knowledge of the construction industry is a must! Familiarity with QuickBooks Time, Dash and KickServ is a plus however not required.

Candidate will need to be able to work independently as well as collaborate well with other team members.

Job Type: Full-time

Pay: $22.00 - $30.00 per hour

Benefits:

• Health insurance
• Paid time off
• Paid training

Compensation package:

• Commission pay

Ability to commute/relocate:

• Lynnwood, WA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person