Programs Coordinator

Job Type
Full-time
Description
This critical position is responsible for the continuous improvement and management of our foster, transport, and rescue programs across both LASPCA campuses. Areas of responsibility include but are not limited to; recruiting, developing, and maintaining a dynamic foster volunteer and partner agency database while managing the movement of animals from shelter to foster care or transferred directly to a partner rescue/transport partner. This is a collaborative role that works closely with teams throughout our organization to determine the best possible placement for animals in our care. The role is also responsible for educating the public regarding humane pet ownership, assisting in reunifications of lost pets, humane law and regulations, and the overall services and resources offered by the Louisiana SPCA. Ensure the shortest length of stay for?shelter animals by monitoring pathways and moving animals to the next appropriate processing step.
Requirements
Success Criteria & Essential Skills:

• A strong collaborator who embraces teamwork, the successful incumbent will build relationships across departments and actively encourage feedback and participation from others.
• Proactive and results oriented, the coordinator will work to actively identify animals in our shelter to move into the foster program while working to transfer animals to our rescue and transport partners to reduce the numbers of animals housed in the shelter and improve quality of life.
• Excellent verbal and written communication skills will allow the coordinator to engage with foster volunteers, external organizations, and team members across a variety of platforms and mediums.
• An active problem solver with an analytical mind, the individual will be responsible for preparing, analyzing, and evaluating department data and outcomes to meet organizational goals and identify areas for continuous improvement.
• A true customer service professional, this individual focuses on providing individualized care and services to a diverse set of internal and external customers.? As well as?identify and maintain key partnerships for animal placement.
• Recognizing the importance of training and education, the program coordinator will work to identify and develop a variety of training and educational materials to ensure that our foster volunteers feel prepared and supported in caring for our animals.
• Recognizing the importance of safety, the individual will remain alert and aware of animal behavior, physical condition, and animal handling techniques to ensure client and employee safety.
• Assists with conducting basic health and temperament assessments on impounded animals, to determine suitability for placement with a partnering agency and foster volunteer and how to best market the animals for adoption.
• Fully aligned with our mission, the individual will treat all animals humanely, properly, and with compassion always, regardless of the situation or circumstance.
• Always maintains confidentiality.
• Performs all other duties as necessary and required.

• High school diploma or equivalent required
• Bachelor's degree or some college preferred

• Must be able to pass a criminal background check and pre-employment substance screening.
• Excellent organizational and collaborative skills.
• Ability to quickly adapt to new situations and priorities.
• Highly competent in Microsoft Office
• Expected to work extended hours as needed as this position is part of the core team in Storm & Emergency Response situations. This requires the ability to work weekends and maintains a 24 hr. on call status.
• Proficient in mediating disputes, conflicts, and grievances.
• Must have (or be able to obtain) a valid State of Louisiana driver's license.

• Must be able to lift at least 75 pounds; push and pull heavy objects; bend, twist, reach; perform strenuous physical activities including frequent walking and running, standing, bending, and stooping.
• Should not be allergic to animals or nuts; must be able to work around all animals and nut products.
• Must be able to work with industrial strength cleaners and disinfectants.

• Works in an area with a high noise level.
• Potentially subject to animal bites and scratches