Program Support Specialist (Child Services Suitability), Nf-04

Duties

Provides administrative and technical support to the HQ IMCOM Child Services Suitability Coordinating Activity responsible for providing direct support to Garrisons in the initiation, submission, and tracking of Child Services background checks. Interprets law and regulation to provide input to the development of agency level guidance and/or technical materials for field use. Recommends regulation changes, including drafting appropriate language for publication. Conducts trend analysis, risk analysis, and root cause analysis to identify and address issues impacting Child Services background checks. Participate in various working groups to develop process maps, conduct process improvement initiatives, and develop courses of action to improve the timeliness and accuracy of Child Services background checks. Delivers results through formal presentations using a mix of verbal and written techniques to communicate needed data. Provides guidance and oversight to staff to ensure accurate and responsive information is collected to support sound suitability determination by the appropriate organization. Serves as Assistant Contracting Officer's Representative (ACOR), responsible for contractor oversight and compliance with contract terms.

Requirements

Conditions of Employment

• Direct Deposit and Social Security Card are required upon appointment
• Meet qualification/eligibility/background requirements for this position to include a Tier III background investigation.
• Satisfactory completion of employment verification (E-Verify) check
• One year probationary period may be required
• Position requires travel
• A valid passport may be required for overseas travel
• Must possess or complete education requirements and obtain a Contract Officer Representative (COR) certificate within 3 months of start date.

How You Will Be Evaluated

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  The following documents must be submitted with your application:
  

  • Resume

  Please note that if you upload multiple resumes, only the most recently uploaded version will be used to determine your qualifications for this position. Additional documentation not required or identified in this vacancy may not be utilized in determining your qualifications. It is the applicant's responsibility to verify all of the information in their resume and documents; HR will not modify documents, responses, or information submitted by an applicant. All application requirements must be met by the closing date of this announcement and qualifying experience clearly documented in the resume. Please ensure your resume adequately describes your experience as it relates to this vacancy.
  The below items are accepted and may be needed to support a qualification and/or claimed priority/preference
  

  • Cover Letter
  • DD-214/ Statement of Service
  • Notification of Personnel Action for NAF Employees (DA Form 3434 or equivalent)
  • Other Document not Listed
  • Other (3)
  • Other (4)
  • Other (5)
  • PCS Orders
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action
  • Transcript

  Only those documents listed above will be reviewed; additional documents are not necessary (i.e., performance appraisals, certificates, etc.). A cover letter is optional and will not be used in the initial rating by HR. You must ensure your experience is detailed in your resume.
  The following documents will be forwarded to the hiring panel: Cover letter, resume, and transcripts.
  Including any of the following on your resume may result in an ineligible rating:
  Classified or government sensitive information
  Social Security Number (SSN)
  Photos of yourself
  Personal information, such as specifically mentioning your age, gender, race/national origin, etc
  Encrypted and digitally signed documents
  Illegible documents or files that cannot be opened
  

  If you are relying on your education to meet qualification requirements:

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• How to Apply

  Electronically https://www.usajobs.gov/ and search for announcement number NENAFCC2412368141. All documentation required in the vacancy must be submitted by 11:59 p.m., Eastern Standard Time, on the closing date of the announcement.
  It is the applicant's responsibility to ensure they allow an acceptable amount of time prior to the close of a vacancy to create a USA Jobs account and complete the application process. All times displayed in this vacancy are based upon Eastern Standard Time (EST). If you encounter technical difficulties which prevent you from applying, you must send an email to the agency contact listed on this vacancy, including screen shots which clearly display the error and time it occurred. Late applications are accepted on a case-by-case basis under limited circumstances.

  Agency contact information

  Imane Ouaouzar

  Phone

  520-674-2120

  Email

  imane.ouaouzar.naf@army.mil

  Address

  CC-NAF-W6BD20 IMCOM FMWR HQ
  DO NOT MAIL
  Fort Sam Houston, TX 78234
  US

  Next steps

  Referred applicants will be evaluated by a rating panel to determine the quality and extent of total accomplishments, experience, education, and/or certification. The top candidates will be forwarded to the hiring official for selection consideration and may undergo an interview and reference checks.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents