Program Specialist (Dwc - 00041107)

Do you have a passion for public service and enjoy making a difference? Don’t miss out on this opportunity. The Texas Department of Insurance (TDI) is hiring! Apply now if you’re looking for a rewarding career in public service. We regulate the insurance industry, administer the Texas workers’ compensation system, and educate and protect consumers.

You’ll love the benefits of working at TDI:

· Flexible work schedules.

· Hybrid work schedule, if applicable.

· Work-life-balance.

· 96 hours of accrued vacation a year.

· 96 hours of accrued sick leave a year.

· 20+ holidays every year.

· Career advancement opportunities.

· Free parking.

· Free comprehensive medical insurance for full-time employees and 50% off premium costs for dependents (state pays other 50%).

Program Specialist III (Program Specialist)

The Program Specialist performs complex (journey-level) administrative services and technical assistance work for the Business Process section. Work involves processing and tracking various administrative liaison activities. The employee must possess strong attention to detail, punctuality, and the ability to maintain a high level of confidentiality. Observes all applicable agency policies and procedures, including adhering to established leave and attendance policies, safety rules and regulations, and use of state property. May train others. Works under general supervision with moderate latitude for the use of initiative and independent judgment.

This position:

· Provides administrative support division-wide by processing, tracking, and reporting of personnel actions, position requisitions, and other human resources activities for DWC; Monitors division-wide contracts including Memorandum of Understandings, Interagency contracts, and purchase orders.

· Serves as primary purchasing liaison for Business Process, enters and approves purchase requisitions in the CAPPs system, responsible for ordering items and supplies.

· Provide support by processing, tracking, and reporting of all related documents for administrative activities including, evaluations, organizational charts, budget, travel, accounting, and technology requests for Business Process.

· Serves as backup to executive assistant in managing and maintaining the Commissioner’s activities such as scheduling calendar, making travel arrangements, routing, and screening calls and responding to routine inquiries from staff; provides internal customer and visitor support for the Commissioner; and

· Assist in special projects.

· Performs other duties as assigned.

This position requires:

· Graduation from an accredited four-year college or university with a degree in a field relevant to assignment.

· Additionally, this position requires three years’ experience in the administration of a program relative to assignment.

Note | substitution language:

· Education and experience relevant to position requirements may be substituted for one another on a year-for-year basis.

Preferences for this position include:

· Previous experience in providing administrative support at the executive level.

Additional job details:

This position requires regular work attendance. The position may be eligible for a hybrid work schedule. If eligible, the employee must have a secure, dedicated workspace with reliable broadband internet service. The ideal candidate must be available for weekly meetings and group collaboration via Microsoft Teams and other applications during regular business hours.

· Grammar & Word / Excel Test will be given during the interview.

This position requires demonstrated knowledge of:

· State laws, rules, procedures, and regulations relevant to job requirements.

· Business or program terminology, spelling, punctuation, grammar, typing formats, and word processing techniques and procedures.

· Accepted business practices and procedures.

· Personal computers and various software applications.

This position requires demonstrated skill in:

· Problem solving and critical thinking.

· Using Microsoft Office software applications, including Word, Excel, Outlook, and SharePoint.

· Using personal computers sufficient to enter and extract data from related systems and programs such as Centralized Accounting Payroll and Personnel (CAPPS) and other systems required to perform the job.

· Using multi-line phone systems and multi-function devices.

· Communicating and working effectively with all levels of employees and the public.

This position requires the demonstrated ability to:

· Communicate and work effectively with a wide range of people with varied skills, knowledge, and backgrounds.

· Maintain the confidentiality of sensitive information.

· Analyze and solve work-related problems and work independently on a variety of administrative work and technical assignments.

· Manage and coordinate multiple tasks and priorities to meet necessary deadlines.

· Work both independently and as a team player.

· Apply critical thinking to identify and understand the difference between document types and document submission.

· Conduct research and compile data for reports.

· Establish and maintain effective working relationships with management, team members, coworkers, and the public.

Veterans

Get help translating your military work experience and training courses into civilian job terms, qualifications/requirements, and skill sets. Redact personal or sensitive information from all attachments.

To receive a veteran’s preference, you must submit the following documents, as applicable, with your application.

· Copy of the DD-214; member #4.

· Statement of compensation from the Veteran’s Administration or

· Copy of the DD1300.

Job Type: Full-time

Pay: $5,000.00 per month

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Relocate:

• Austin, TX 78701: Relocate before starting work (Required)

Work Location: Hybrid remote in Austin, TX 78701