We are seeking a seasoned and results-driven Program Manager to lead the implementation of a large-scale software program at PGW Auto Glass, LLC. In this pivotal role, you will orchestrate the efforts of cross-functional teams, ensuring the successful delivery of a cutting-edge software solution aligned with our organizational objectives.
Duties/Responsibilities:
- Strategic Leadership: Develop and execute a strategic plan for the implementation of a HighJump WMS across multiple distribution centers, collaborating with stakeholders to define scope, timelines, and success criteria.
- Project Oversight: Lead and inspire a multidisciplinary team of operational leaders, developers, and supply chain professionals to achieve project milestones and deliverables.
- Resource Management: Efficiently allocate resources, collaborating with department heads to secure the necessary expertise and support for the program.
- Communication and Collaboration: Foster a culture of open communication and collaboration, providing regular updates to stakeholders and managing expectations throughout the project life cycle.
- Risk Management: Identify potential risks and proactively devise mitigation strategies, ensuring the program progresses smoothly and adheres to timelines.
- Quality Assurance: Work closely with the key stakeholders to establish and maintain high-quality standards, implementing rigorous testing processes.
- Vendor Management: Collaborate with external vendors and partners to integrate third-party components seamlessly, managing relationships and holding vendors accountable for deliverables.
- Experience with HighJump WMS utilizing Advantage Architect, WebWise Page Editor and PL/SQL.
- Creates process flow designs, key design decision documents and technical/functional reference guides.
- Assists in production issues, assists in performing root cause analysis and provides solutions to ensure non-recurrence of issues. Serves as the escalation point during incident resolution.
- Performs other related duties as assigned.
Qualifications:
- Bachelor's or Master's degree in Computer Science, Information Technology, Business Management or equivalent experience.
- Proven experience as a Program Manager in software development, demonstrating successful large-scale implementations.
- Strong understanding of software development life cycle methodologies.
- 5+ years' HighJump Implementation experience.
- 5+ years' T-SQL experience.
- Strong expertise with designing and developing using HighJump/Korber product suite (Webwise Page Editor/ Advantage Architect).
- Proficient with relational database development using SQL Server/Oracle.
- Solid experience integrating HighJump with other systems.
- Exceptional leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in project management tools and methodologies.
- Ability to thrive in a fast-paced and dynamic work environment.