Admission & Enrollment Program Manager

Title: Admission & Enrollment Program Manager
Reports to: General Manager of Admission & Enrollment
Department: Innovation
Start Date: ASAP
Salary: $70,000 - $90,000, depending on experience
Location: New Haven, CT
Deadline: Open until filled

WHO WE ARE

Technolutions was founded in 1994 with our flagship product, Slate, released in 2000. Slate is the industry-leading CRM for over 1,800 colleges, universities, and secondary schools to handle their admissions & Enrollment management, student success, and advancement processes. Built in-house, from the ground up, the Slate platform interacts with millions of users globally. Our mission is to support transformative effects on the world of higher education.

POSITION SUMMARY

Housed within the Innovation Division, the Admission & Enrollment Program Manager plays a critical role in guiding the development, growth, and success of our Admission & Enrollment clients. The ideal candidate:

• Communicates Clearly: Exceptional written and verbal communication skills are a must. You should be capable of breaking down complex ideas into clear, actionable insights.
• Is Curious and Analytical: A genuine curiosity to explore, imagine, understand, and innovate is essential.
• Thinks Strategically: The ideal candidate possesses a forward-thinking approach and is ready to drive the growth of our Admission & Enrollment client base.

REQUIRED QUALIFICATIONS

• Bachelor’s Degree or greater required
• 3-5 years of hands-on experience in admission and enrollment
• Prior Slate or Slate for admission and enrollment experience
• Ability to plan, oversee, and execute multiple projects simultaneously.
• Exceptional written and verbal communication skills, ensuring effective communication across various audiences
• Capacity to rapidly master complex software applications, particularly SaaS platforms
• Simplify and convey complex concepts to diverse audiences, both technical and non-technical.
• Training users and audiences on complex software/applications
• Knowledge of CRMs and, preferably, experience with Slate
• Comprehensive understanding of Admission & Enrollment concepts, practices, operations, and the market’s challenges and opportunities
• Ability to work collaboratively in a fast-paced team environment – and comfortability acting autonomously
• On-site, in-office work five days/week in our New Haven, CT office

PREFERRED EXPERIENCE:

• Proficient in, or eager to acquire skills in, HTML, CSS, or other front-end frameworks
• Experience or a willingness to learn video editing tools such as Camtasia.

APPLICATION REQUIREMENTS

Please submit a cover letter and resume to apply for this position.

PRIMARY RESPONSIBILITIES

• Product Demonstrations: Conduct dynamic, informative demonstrations of Slate to continue expanding our market presence and assist in the new client onboarding process.
• Content Creation: Work alongside internal teams to develop insightful documentation and educational content, including designing online courses for Learning Lab — our premier learning management system.
• Strategic Involvement: Aid the General Manager of Admission & Enrollment in unfolding the bigger picture—strategy formulation, community engagement, product demonstrations, marketing initiatives, and more.
• Ideate & Innovate: Drive product development by bringing fresh, impactful ideas to the table that resonate with the desires and needs of Admission & Enrollment clients.
• Expertise Development: Commit to achieving and maintaining a high degree of functional expertise with Slate, becoming an internal go-to expert.
• Travel & Engage: Journey to pivotal industry conferences and the esteemed Slate Innovation Summit, serving as the face of our brand and capturing invaluable insights from industry leaders.
• Other Duties as Assigned - Adapt and take on varied tasks as the landscape of our projects and needs evolves.

Housed within the Innovation Division, the Admission & Enrollment Program Manager plays a critical role in guiding the development, growth, and success of our Admission & Enrollment clients. The ideal candidate:

• Communicates Clearly: Exceptional written and verbal communication skills are a must. You should be capable of breaking down complex ideas into clear, actionable insights.
• Is Curious and Analytical: A genuine curiosity to explore, imagine, understand, and innovate is essential.
• Thinks Strategically: The ideal candidate possesses a forward-thinking approach and is ready to drive the growth of our Admission & Enrollment client base