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SalaryThanks for your interest in Children's Mercy!:
Children’s Mercy is in the heart of Kansas City – a metro abounding in cultural experiences, vibrant communities and thriving businesses. This is where our patients and families live, work and play. This is a community that has embraced our hospital and we strive to say thanks by giving back. As a leader in children’s health, we engage in meaningful programs and partnerships throughout the region so that we can improve the lives of children beyond the walls of our hospital.Overview:
At Children’s Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity.
Additionally, it’s important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children’s Mercy staff, we want to let you know that the seasonal influenza and COVID-19 vaccines are a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. If you become a finalist for this position, and have any concerns about receiving these vaccines, medical and/or religious exemptions can be further discussed with Human Resources.Responsibilities:
Remote Work/Work from Home:
EEO Employer/Disabled/Vet:
Our commitment to Diversity & Inclusion:
Do you envision finding a meaningful role with an inclusive and compassionate team? At Children’s Mercy, we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serve. Our employees make the difference, which is why we have been recognized by U.S. News & World Report as a top pediatric hospital, for eleven consecutive years.
Children’s Mercy is in the heart of Kansas City – a metro abounding in cultural experiences, vibrant communities and thriving businesses. This is where our patients and families live, work and play. This is a community that has embraced our hospital and we strive to say thanks by giving back. As a leader in children’s health, we engage in meaningful programs and partnerships throughout the region so that we can improve the lives of children beyond the walls of our hospital.
Purpose: State why this job exists in terms of the products, services, or outcomes resulting from the incumbent's activities. Provide a broad overview, rather than itemized list of responsibilities. Reporting to the Director of Operations and Population Health Management, the 'Program Manager, Operations & Population Health Management' is responsible for the overall planning, management, and completion of projects that support and advance the Operations and Population Health Management strategies of Children's Mercy Integrated Care Solutions (ICS) and Children's Mercy Hospital (CMH). The Program Manager leads and supports Population Health Management work related to multiple quality/cost improvement initiatives and programs. Responsibilities include identification of meaningful quality/cost improvement opportunities, performing data collection and analyses, supporting project teams through the quality/cost improvement process (i.e. PDSAs, iterative improvement cycles & feedback, etc.), designing and producing quality/cost reports, and assessing and articulating the impact of specific quality/cost improvement interventions to internal and external leadership. Role utilizes project management expertise to develop and implement project plans to ensure project goals and objectives are achieved on time and according to specification. The Program Manager utilizes all components of project management, such as identifying resource requirements, defining project deliverables, meeting training needs, monitoring and measuring program progress, coordinating tasks and workflow, and ensuring effective communication among project participants, inclusive of both internal and external stakeholders as applicable. The Program Manager is responsible and accountable for each assigned initiative, seeking input and feedback from leadership and applicable stakeholders to ensure each project is delivering value and advancing ICS/CMH strategies.
At Children’s Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity.
Additionally, it’s important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children’s Mercy staff, we want to let you know that the seasonal influenza and COVID-19 vaccines are a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. If you become a finalist for this position, and have any concerns about receiving these vaccines, medical and/or religious exemptions can be further discussed with Human Resources.
- Describe Essential Function: Support and lead Operations and Population Health Management projects for all leaders within ICS based upon mutually agreed upon prioritization. Role requires accountability to all projects and the leaders associated with those projects. The Program Manager creates, maintains, and monitors ICS/CMH project work plans that are responsive to organizational resources, project budgets, and project deliverables and expectations. Ensures that all stakeholders have a clear understanding of project objectives, timelines, and expectations. The Program Manager is responsible for facilitation, communication, and collection of appropriate stakeholder input or feedback as applicable. The Program Manager identifies, tracks, monitors, and communicates issues, scope changes, variances, and contingencies that may arise during the implementation of all projects.
- Describe Essential Function: Perform data analytics, design analytical tools/resources, and develop and generate new and existing reports to support quality/cost improvement. The Program Manager is accountable for the quality and accuracy of data analytics, reports, etc. and works with applicable stakeholders to communicate outcomes and/or modify analyses as applicable.
- Describe Essential Function: Assist and support ICS leadership and staff in program identification, development, and prioritization of quality, cost, Population Health Management, and/or operations improvement initiatives. Includes ongoing self-learning to advance Population Health Management knowledge and expertise.
- Bachelor's Degree and 5-7 years experience 5 or more years experience in performance improvement, project management, and/or Population Health Management. Bachelor's degree required. Master's degree preferred.
Our pay ranges are market competitive. Your offer will be determined based on your education and experience related to the job.
Remote Work/Work from Home:
This position is entirely remote or work-from-home. The person hired must live in the Kansas City metro area and may attend on-site meetings, as scheduled.
EEO Employer/Disabled/Vet:
Children’s Mercy hires individuals based on their job skills, expertise and ability to maintain professional relationships with fellow employees, patients, parents and visitors. A personal interview, formal education and training, previous work experience, references and a criminal background investigation all are factors used to select the best candidates. The hospital does not discriminate against prospective or current employees based on the race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry or veteran status. A drug screen will be performed upon hire. Children’s Mercy is smoke and tobacco free.
Our commitment to Diversity & Inclusion:
CM is committed to creating a diverse and inclusive workforce. Our patients and families come from all walks of life, and so do we. We know that our greatest strengths come from the people who make up our team so we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our hospital stronger and our patient care more compassionate.
If you share our values and our enthusiasm for service, you will find a home at CM. In recruiting for our team, we welcome the unique contributions that you can bring, including education, ideas, culture, ethnicity, race, sex, sexual orientation, gender identity and expression, national origin, age, languages spoken, veteran status, color, religion, disability and beliefs.
