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SalaryThe Azure CoreOS Partner Ecosystem team within Azure Edge + Platforms organization is looking for an experienced Program Manager II to partner across Microsoft to help our hardware partners build high-quality, differentiated devices and solutions across the entire ecosystem of Windows, Adaptive Cloud, and Artificial Intelligence [AI] innovation.
You will work closely with Microsoft’s hardware partners such as Original Equipment Manufacturers [OEMs], Original Design Manufacturers [ODMs], Silicon partners, and Independent Hardware Vendors [IHVs]. You will be the center point for engineering readiness and device/solution implementation and quality for the assigned partners. You will help drive their device/solution quality, either through direct delivery or by coordinating an array of Microsoft technical resources. You will navigate across a wide spectrum of Microsoft groups and levels, from Sales and Support, to Program Managers, Development teams, and Microsoft Executives.
The challenge is big and so is the impact you will have. We are passionate and focused on driving a data-driven engineering culture across our hardware ecosystem through collaboration and co-engineering.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Represents partners by collecting, assessing, and implementing their feedback through various mediums (e.g., feedback sessions, online community boards) with support from others. Supports engagement with partners to understand their goals and roadblocks. Engages in effective and transparent communication with partners to minimize blind spots and ensure efficiency.
- Supports assessment of capabilities partners’ needs to be trained on to ensure successful implementation. Coordinates with internal teams to create training and readiness materials for partners to build partner capabilities and improve their customer engagement with support from the team. Supports scaled training sessions, technical calls, and technical-enablement sessions with partners.
- Progresses product improvement with engineering by collecting partner feedback that identifies potential gaps and areas of opportunity within products. Makes suggestions for product gaps and opportunities, with minimum managerial support, using own foundational technical knowledge. Contributes to practices that enable partners to influence the product. Works with partners to identify blockers and issues as one-off cases or trends. Works to identify who is being affected by trends and whether it can be turned into a business case.
- Consults with senior peers to understand emerging and/or developing products. Gathers partner insights on emerging and/or developing products. Gains technical knowledge of partners and the business to make suggestions on pros and cons of investing in upcoming relevant technology.
- Supports development of differentiated offers with hands-on keyboard work via proof of concept (POC). Carries out technical tests to support differentiated offers.
Other
- Embody our Culture and Values
Qualifications
Required Qualifications:
- Bachelor's Degree in Engineering, Computer Science, or related field AND 2+ years experience in relevant technical domain (e.g., cloud services, security), technical sales, marketing, product management, customer support, or cross-group/cross-functional engineering
- OR equivalent experience
Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check
This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter
Preferred Qualifications:
- Bachelor's Degree in Engineering, Computer Science, or related field AND 5+ years experience in relevant technical domain (e.g., cloud services, security), technical sales, marketing, product management, customer support, or cross-group/cross-functional engineering
- OR equivalent experience
- Hardware, driver/product development background a plus
- Proven understanding of OEM/ODM business needs, knowledge of computer industry issues, and demonstrated customer engagement experience
- Possess technical problem solving and troubleshooting skills
- Proven ability to manage multiple, simultaneous projects and customers
Partner Enablement Program Mgmt IC3 - The typical base pay range for this role across the U.S. is USD $94,300 - $182,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $120,900 - $198,600 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
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