Program Manager - Day Treatment

Supports and implements the directives and priorities set forth by the Director, Executive Director and the Senior Management Team. Ensures staff perform treatment and operations in a way that is consistent with the goals and directives of the Executive Directoras well as established agency policies and individual person-centeredplans. Represents the agency leadership, in a manner that provides for congruence across all hours of operation.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Direct, coordinate, and evaluate all aspects of program as provided through staff activity-based interventions
• Participate in developing and implementing services
• Prepares daily schedules and coordinates activities to ensure required ratios, clinical model of care, and quality of service
• Ensure the Neurosequential Model is implemented consistently by all program staff through modeling, observation and supervision.
• Ensure that Person Centered Plans are developed, appropriate and carried out
• Ensures that case management duties are performed by staff
• Provides leadership and supervision along side Program Director for all program staff by directing staff expectations, resolving grievances and acting as a mentor
• Assist staff in analyzing problems and in improving delivery of service through case staffing.
• Follow up each restraint/seclusion with a debriefing with staff involved. Complete appropriate documentation including debriefing forms
• Work with Director to collect and approve documentation of treatment
• Complete required documentation
• Coordinate procedures and processes with other supervisor(s) and program components.
• Attend all team meetings.
• Greet and direct families, volunteers, and other visitors.
• Work with Program Director to ensures all program performance measures are met, developing and implementing corrective action plans as necessary
• Follow all safety, health, and infection control policies.
• Ensure that the program area is neat and orderly at all times.

SUPERVISORY RESPONSIBILITIES

Supervise program staff as assigned.

Perform management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include:

• Planning, assigning, and directing work;
• Appraising performance of direct reports along side the Program Director
• Assist Director in addressing complaints and resolving problems
• Case management and treatment planning.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and be capable of operating a motor vehicle.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Program manager will meet requirements specified for a Qualified Professional (QP) and have minimum of 2 years experience in child/adolescent MH/ SA treatment services.

Proficiency in MS Office applications.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid NC or SC Driver's license.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee frequently is required to climb or balance. The employee is occasionally required to taste or smell. The employee must frequently move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually loud.