Program Manager

DLH delivers improved health and national security readiness solutions for federal programs through science research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. With over 3,200 employees dedicated to the idea that “Your Mission is Our Passion,” DLH brings a unique combination of government sector experience, proven methodology, and unwavering commitment to innovation to improve the lives of millions.

Program Manager
Location: Bethesda, MD
DLH, a forward-leaning professional technical and engineering services company across Federal, National Security, Intelligence, and Commercial industries, is experiencing steady organic growth. Our next-level solutions and support have earned us national accolades and the trust of our clients for over two decades. With continued growth comes opportunity, and we are currently searching for a Program Manager to support our Bethesda, MD office.

- Apply leadership and management practices that engage project teams and support collaboration across functional groups.

- Establish and maintain cooperative working relationships with a diverse group of staff members, stakeholders, and customers.

- Collaborate with key stakeholders to establish, communicate, and implement program strategy.

- Work with stakeholders to define clear program objectives, agree on priorities, communicate progress updates, resolve conflicts, and evaluate organizational impact.

- Identify and implement key performance indicators (KPI’s) to monitor and assess program performance.

- Analyze program and project management needs and tailor industry best practices to suit the customer environment.

- Apply a wide range of traditional and Agile principles/practices to provide responsive and effective management solutions.

- Establish continuous improvement processes to progressively mature the program and performance across operations and projects.

- Work with key stakeholders to develop an adoption or organizational change management strategy in support of the program’s new operational processes.

- Work with project managers to develop risk management strategies and engage appropriate stakeholders to mitigate risk, resolve issues, and/or take advantage of opportunities.

- Establish mechanisms to ensure the required level of program documentation and communication.

- Mentor as needed to ensure consistency and adherence to standards.

- Serve as the program point of contact for customer leads and the Program Management Office and provide regular program updates including presentations to the executive audience.

- Work with Program Management Office and Program Director to ensure appropriate staffing to meet program objectives.

-Provide oversight and guidance on projects which require milestone-based tracking (Gannt, dependencies, critical path, financials, reporting)

-Assist with rolling up metrics from Agile based projects to the target PMO tool, to track overall schedules, financials, status reporting etc.

- A Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or other related discipline is required.

- Certified by PMI as a Project Management Professional (PMP)

- Requires a minimum of ten (10) years of experience, of which at least six (6) years must be specialized. Specialized experience includes: project development and management from inception to deployment, expertise in the management and control of funds and resources using complex reporting mechanisms, demonstrated capability in managing multi-task contracts and / or subcontracts of diverse types and complexity.

-5+ years working experience with PM related tools such as (Microsoft Office 365, MS Project, Asana, AzureDevops, Visio, Draw.io, Lucidcharts, Teams, Sharepoint, Slack, Smartsheets, Jira etc)

- Must meet all requirements for obtaining and maintaining a Public Trust Clearance.

Desired Qualifications:

- Master’s degree in Business, Information Systems, or related discipline.

- Agile certification (Certified ScrumMaster (CSM), PMP-ACP, or equivalent).

- Ability to engage diverse groups and motivate to collaborate and deliver program vision.

- Ability to apply strategic and critical thinking to provide the thought leadership necessary to introduce incremental and evolutionary change.

- Ability to manage complex tasks and adapt to rapidly changing requirements.

- Ability to analyze problems with a flexible and creative approach and then propose multiple alternative solutions.

-Proficient in working with key methodologies from Waterfall/SDLC {Gannt Charts, Critical Path}, to Agile (Kanban/Scrum) or a hybrid approach

- Ability to communicate complex concepts effectively and confidently in speaking and writing with team members and all levels of technical and non-technical customer stakeholders.

- Self-starter and quick learner with lots of initiative, working independently without day-to-day supervision of tasks and proactively seeking solutions to problems.

- Excellent attention to detail, quality, and follow-through; commitment to continuous improvement and the elimination of performance variability.

- Proficient in Microsoft Office (Word, Excel, and PowerPoint), Project.

- Experience with Microsoft Teams, SharePoint.

DLH Corp offers our employees an excellent benefits package including - Personal Time Off (PTO), medical, dental, vision, supplemental life with AD&D, short and long-term disability, flexible spending accounts, parental leave, legal services and more. We want our employees to save for their future, therefore we offer a 401(k) Retirement Plan, which includes a matching component. DLH is dedicated to your career development, providing training to help drive success, with access to our best-in-class e-Learning suite for formal and informal learning, professional and technical certification preparation, and education assistance at accredited institutions.

DLH Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.