Program Director

Department: Administrative Office

Job Status: Full Time (Salaried)

Position: Program Director / Office manager

Grade/Level: Bachelor’s Degree in a related field

Amount of Travel Required: Up to 50% (local travel)

Work Schedule: Typically, mornings & Afternoons; some weekend days.

ESSENTIAL DUTIES / RESPONSIBILITIES / EXPECTATIONS

1. Supervise program participants in the completion of their daily routines, implementing programs utilized in the home.

· Hire, train and supervise Program Managers for assigned group home Programs. Provide adequate job descriptions, training, evaluation, discipline, termination, feedback and support necessary for them to be successful in their duties.

5. Responsible for regular on-call duties.

6. Responsible for all aspects of the financial and operational management of the group home including equipment purchases, repair and maintenance, monitoring and controlling budgeted expenses,

8. Responsible for assuring that the group home meets the agency’s standards for cleanliness and appearance.

9. Responsible for all aspects of licensing compliance, including health and safety regulations, monitoring maintenance needs of the facility and equipment assigned to the home, and ensuring that all paperwork and records regarding personnel or on-site record keeping meet licensing requirements, other than case files.

11. Responsible for carrying out various assignments in community relations which may include communication with legal guardian, employment resources, community presentations and/or speaking engagements, communication with the agency Board of Directors,

12. Supervise the home maintenance.

Managerial

● Overseeing the quality of life in all aspects of care for the individuals

who choose Surecare Home care’s Place services including health, safety, nutrition.

● Assure thorough training for all in-home staff occurs including

documentation, and communication expectations, licensing standards,

event participation, etc.

● Assure home/program compliance with all state and federal licensing

Regulations.

● Communication and team building with families.

● Monitor and audit to ensure that adequate and fiscally responsible

staffing occurs in the homes.

● Assure the maintenance needs of the homes are met in a timely

manner.

● Be available for emergency on-call rotation as scheduled.

● Staff committees as assigned.

● Other position specific duties may be assigned.

Operations

● Assure all environmental safety guidelines are met in the home.

● Ensure the interior AND exterior home environment that is attractive,

neat and clean. (Coordinator can do this)

● Ensure the homes maintain an adequate supply inventory.

POSITION QUALIFICATIONS

Competency Statement(s)

● Accountability for Work Performance – Ability to accept

responsibility for the quality, quantity and/or consistency of work

performed.

● Accuracy of Work Performed – Ability to complete work in detail, to

the highest standard and within the established timelines.

● Attendance and Punctuality - Ability to consistently arrive for

meetings, shifts, appointments, and events in a timely manner and to

follow procedure when reporting tardiness or absence.

● Service Oriented – Ability to understand and lead by demonstrating

a work ethic reflecting a shared responsibility in the success of our

mission.

● Integrity - Ability to consistently act in a fair and just manner free

from deception.

● Initiative: Ability to consistently finish assigned work well within the

established time frame and seeks out additional work.

● Interpersonal – Ability to develop and maintain relationships with

others.

● Judgment: Ability to form sound opinions or make decisions by

evaluating available information.

● Leadership: Ability to provide guidance to others that reflects our

core values and make decisions both in the scope and type required by

someone in a leadership role.

● Organization: Ability to perform tasks and duties in a methodical,

cost efficient manner and understands and applies organizational.

strategies that maximize the use of available time.

● Problem-Solving – Ability to recognize courses of action that can be

taken to handle problems, or potential problems, and apply.

contingency plans to solve those problems.

● Working Under Pressure: Ability to maintain composure when

exposed to stress.

● Oral Communication – Ability to relay a message, instruction or

other information in the spoken word in an easily understood manner.

● Written Communication – Ability to write in a legible manner using

correct spelling and grammar in a way that is easily understood.

Licensing/Quality Assurance

·       Ensure adequate preparation for all on site licensing visits for all residential

programs. Be present at all on site visits.

·       Complete and return all licensing renewal applications in a timely manner.

·       responsible for all communications between surecare home care and MCO’s

Budgetary responsibilities

·       Provide budgetary information to Executive Director or Financial Director as

requested.

·       Provide Financial Director with original, itemized receipts for all purchases

made on behalf of Home Life.

·       Responsible with assisting to keep payroll costs within budgeted amounts.

      Home Maintenance

·       Ensure that programs are maintaining their properties, so they are safe for

clients and staff.

       Development

·       Review all new referrals for service. Attend entry meetings for all new

clients.

·       Participate in new planning and development as requested by the Executive

Director.