Program Director (Rockaway Park, Queens)

The Child Center of NY strengthens children and families with skills, opportunities, and emotional support to build healthy, successful lives. Founded in 1953, The Child Center of NY has become a powerful community presence throughout the city. With 50 locations and 100 programs in NYC’s most under-served communities, our 1,000+ results-oriented professionals make a difference for more than 40,000 children and their families each year.
Summary
The Director is responsible for overseeing all facets of multiple programs including clinical, educational, advocacy and administrative services. Builds key relationships with all significant contacts (internal & external) including practice providers, service line leaders, billing office, Finance, Human Resources, physician practices support staff and relevant department leads and supervisors. He/she strategizes with appropriate personnel to ensure the optimal delivery of high-quality services. Responsible for the strategic oversight of monitoring budget, audits and all components of Program compliance.
Essential Functions:

• Oversee all operations of the program(s) to ensure the utilization rate, census, and productivity goas are achieved.
• Ensure the cost-effective delivery of high-quality preventive services to the families served by the program(s) and the smooth operation of the program(s).
• Prepares for audits and meets with auditors from various regulatory agencies. Develops and implements response and/or change of policies/procedures to meet regulatory requirements.
• Meet performance expectations/metrics, as defined for the position within the assigned program.
• Communicate program aspects throughout the agency and oversee community engagement and outreach.

Supervisory Responsibilities:
Manages the overall direction, coordination, and evaluation of the Program/Department. Carries out supervisory responsibilities in accordance with the agency policies and applicable laws. Deep understanding and knowledge of Collective Bargaining Agreement (CBA) where applicable. Responsibilities include interviewing, hiring, planning, assigning, directing work, rewarding, disciplining employees, performance reviews, and addressing complaints and resolving problems.
Minimum Qualifications:

• Master’s Degree in Social Work, Psychology, Public Administration or related field.
• Certification may be required.
• 8 years’ experience in a similar role, minimum of 2 years’ supervising staff.
• Demonstrated competence in counseling, supervision, and working knowledge of community program administration and planning.
• Bilingual in one or more of the following: Spanish, Mandarin, Cantonese, Bengali and others, may be required depending on client needs.
• Proficiency in Microsoft Office.
• Ability to plan and carry out assignments independently.
• Ability to prioritize, adhere to timelines and multi-task.

Qualifications Preferred:

• SIFI

What we can do for you:

• Professional development & career growth.
• Work that makes a difference and impact your community.
• Experienced leadership and supervision towards license/certifications.

We also offer

• Generous Paid Time Off
• Medical/Dental/Vision Insurance
• Health Reimbursement Arrangement (HRA)
• 401k Pension and Employer Contribution
• Flexible Spending and Commuter Benefits Accounts
• Employer paid short-term & long-term disability, life and AD&D insurance
• Commuter Benefits
• Employee Assistance Program

The Child Center of NY is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other category protected by Federal, State or local law. EOE M/F/D/V
IND 123

Commuter assistance, AD&D insurance, Disability insurance, Health insurance, Dental insurance, 401(k), Paid time off, Employee assistance program, Vision insurance, 401(k) matching