Program Coordinator - Full Time

Are you passionate about creating positive change and being a driving force in community development? The Urban Village Program is looking for an enthusiastic Program Coordinator to join our dynamic team and contribute to the transformative impact we're making in communities.

About Urban Village:At Urban Village, we are more than just a program; we are a movement dedicated to fostering vibrant and connected communities. Our mission is to empower individuals to thrive by creating spaces that go beyond living – they are living experiences. Through strategic partnerships, engaging events, and a holistic approach to community building, we aim to redefine the way people connect and thrive in their urban environments. As a Program Coordinator, you'll play a pivotal role in implementing our vision. You'll be part of a team that values innovation, collaboration, and making a real difference in the lives of those we serve. Join us as we pave the way for a new era of community empowerment and growth. If you're ready to be a catalyst for positive change and take your career to new heights, Urban Village is the place for you. We're seeking a passionate and detail-oriented Program Coordinator to join our team and drive excellence in every aspect of our operations.

Here's a glimpse into what the role entails:

Location: We can consider candidates for this position who are able to accommodate a hybrid work schedule and are close to one of our following offices: Denver, CO, and Las Vegas, Nevada

Schedule:

• Monday - Friday 9:00 AM - 5:00 PM MST with the flexibility to support meetings with other time requirements**
• Wednesday and Thursday, remote
• Monday - Tuesday and Friday in-office
• Start: ASAP

Pay: $50,000-$60,000 + bonus

Travel: Will travel as needed to various properties on a monthly basis (1-2 times a month)

Job Description

Portfolio Management:

• Host at least 2 partnership events per quarter per portfolio, managing resident leader teams effectively within established policies and procedures.
• Communicate seamlessly with site teams through weekly manager meetings, quarterly program review calls, and clear, concise event recaps, and photos submitted promptly.
• Keep budgets in check: Ensure BILL submissions are on time, and property budgets are utilized with no more than $50 left unspent monthly.

Partnership Program Management:

• Conduct site assessments post-launch, updating annually for a comprehensive understanding.
• Nurture at least 1 active partnership per property and consistently seek to procure additional partnerships based on the unique needs of each property on a regular basis
• Accurate data entry on Monday.com for Partnership CRM contact info and Community Partnerships notes.
• Seek approval for Partnership budget, demonstrating transparent breakdowns for amounts above $500.
• Maintain a continuous dialogue with site teams regarding programming through calendar invites, announcements, and monthly report emails.

Resident Mentorship:

• Outreach to interested residents and help engage them in Urban Village.
• Manage multiple schedules of resident-led community events using your calendar.
• Facilitate & support resident leadership teams at each property, to include training and mentoring resident volunteers on all aspects of their community-building efforts.
• Managing multiple Facebook pages/groups with posts, event invitations, flyers, etc.

Organization and Reporting:

• Work with Program manager and Program Director via regular communications over the phone, email, and video conference, while maintaining and updating work/project plans using the web-based tool (Monday.com).
• Maintain & update organizational files with information for each property (marketing materials, photos, contact lists, documentation, etc.).
• Collect, organize, and report on impact data about Urban Village community involvement using tracking spreadsheets.

Travel & Scheduling:

• Plan upwards of 15 onsite resident events each year, including event planning, coordination, travel arrangements, and hosting the event (usually ranging from 15-75 resident attendees).
• Travel (lasting 1 – 3 days) for events at various properties in the western United States (currently AZ, CA, CO, IN, MI, MO, NM, NV, OR, TN, TX, UT, WA, WI, WY).
• Plan travel logistics at least 2 weeks in advance, with flexibility for a work-from-home day if the flight lands at home after 6 pm.
• Be strategic about travel days, avoiding Fridays whenever possible and stay connected while on the move, checking emails and Teams daily.
• Demonstrate time management skills and plan ahead for work-from-home days or personal appointments under 2 hours.

General:

• Bring a respectful and positive attitude to the table, fostering a collaborative environment.
• Be the face of Urban Village by dressing professionally during events, team calls, site team meetings, and partnership calls.
• Embrace teamwork, building and maintaining strong relationships with site teams and fellow staff members.
• Complete assigned tasks and projects efficiently, communicating proactively with your supervisor if challenges arise.

Desired Skills & Essential Job Elements:

• People skills: Friendly/warm, supportive, clear, and direct.
• Volunteer Management experience: Proficient in volunteer management, with the ability to recruit, train, and effectively lead a team of volunteers to support community events and initiatives.
• Project management experience: Ability to plan, manage, prioritize, and follow through on all necessary tasks and communications.

• Excellent written and verbal communication skills: Including wordsmithing, proper grammar, clarity of content, and understanding of basic brand messaging.
• Visual communication skills: Including designing effective, aesthetic, and concise flyers and newsletters.
• Social Media experience: Managing and developing effective Facebook pages & content.
• Ease and understanding of: MS Word, Excel, Canva, file sharing, etc.
• Event Coordination: Plan and execute diverse community engagement activities, partnership events, and mentor events.
• Team Management: Effectively manage resident leader teams, ensuring clear communication with site teams.
• Communication Skills: Demonstrate clear and concise communication through various channels, including orientation calls, weekly manager meetings, and quarterly program review calls.
• Professional Representation: Represent the Urban Village Program positively through professional attire and a respectful attitude during events, team calls, and meetings.
• Collaboration and Relationship Building: Build and maintain positive relationships with site teams and other staff members, fostering a collaborative team environment.
• Personal Attributes: Amazing work ethic and ability to function well in a fast-paced work environment, self-motivated, proactive, a desire to learn new things, a love of organization and orderliness, a positive and fun outlook on life, exceptional emotional intelligence: heart-centered, poise, maturity, and level-headed, a belief that individuals can make a difference, and collectively we can change the world.

If you're ready to embark on a journey of impact and growth with the Urban Village Program, we want to hear from you! Join our team and be a catalyst for positive change in communities. Apply now!