Program Coordinator

Program Coordinator

Responsibilities:

The Program Coordinator is an integral component of the New Mexico contract program management staff and will provide administrative support to the Program Management team to ensure day-to-day contract operations remain consistently efficient to meet company and client expectations. The Program Coordinator will play a critical role in cultivating and maintaining cohesive work relationships with the company, client, and teaming partner staff members and will strive for continuous process and program improvement.

Essential Functions

• Meticulously review, process, and maintain compliance and payroll documentation with accuracy and in a timely manner.
• Assist with the company, client, and teaming partner inquiries as needed while maintaining the highest degree of confidentiality.
• Assist with the review of candidates’ profiles; ensure completeness and accuracy of all documentation and training and adherence to company and contract hiring standards and processes.
• Coordinates scheduling of candidates for contract-required training and on-the-job training (OJT), generates and submits Common Access Card applications and NLIC background check documentation to the client, and processes and submits candidates’ separation documentation to the company and client.

• Manage all daily, weekly, and monthly administrative tasks and duties, including running reports in a timely manner and assisting the Program Manager with preparing the contract’s monthly briefing.
• Strong ability to work in a fast-paced environment, maintaining a sense of urgency at all times.
• Researches, analyzes, interprets, and evaluates data and information to present to the Program Management team.
• Serve as the contract’s timekeeper by coordinating the submission and processing of timesheets with Captains, Program Management staff, Payroll, and Corporate Trainers. Reviews timesheets for accuracy and enters timesheet data in the WinTeam system for timely payroll processing.
• Prepares meeting minutes and tracks action items and suspense dates.
• Assist with reviewing, generating, and managing compliance and training files. Enters compliance data into the WinTeam system for tracking and reporting purposes.

Competencies

• Quantitatively Oriented Individuals Possessing Problem Identification and Solving Skills.
• Ability to develop and deploy multiple-tab Excel spreadsheets; use data import protocols from WinTeam to Excel; and evaluate data for decision-making purposes.
• Ability to manage a large amount of data, maintain well-organized record files, and develop and enforce rule sets for managing data.
• Detail Focused with the Ability to Build Checks and Balances for Data Control.
• Ethical Conduct and Able to Deal with Conflicting Points of View and Interests.
• Customer/Client Service Focus with both Internal and External Customers.
• Ability to learn and adapt to changing environment of Processes and Procedures.
• Excellent communication and interpersonal skills, including the ability to effectively communicate with internal and external clients, both written and oral.
• Experience in a federal service contract setting is strongly preferred.
• Experience in the physical security industry is strongly preferred.

Qualifications:

• Must possess a High School Diploma and three years of administrative experience.
• One year of prior experience in program coordination and payroll/timekeeping is preferred.
• Must be at least 21 years old.
• Must be U.S. Citizen.
• Must fluently speak, read, comprehend, and compose coherent written reports in English.
• Must be proficient in using common office equipment and software, including computers, printers, scanners, and Microsoft Office Suite.
• Prior experience utilizing WinTeam software is highly desired.

Additional Eligibility Qualifications:

• Must pass a pre-employment drug screening, company background check, and federal government NLIC background check.

Diversified Protection Corporation

Diversified Protection Corporation (DPC) is a trusted provider of integrated security solutions for private and public entities. We offer a full spectrum of services, from training and risk assessments to armed security guards. As a company with two decades of experience, our clients include the Department of Homeland Security, Federal Protective Services (DHS/FPS), Department of Defense, Pentagon Force Protection Agency (DoD/PFPA), Department of the Army, and the Department of State, Bureau of Diplomatic Security (DoS/DS) National Aeronautics and Space Administration (NASA), Environmental Protection Agency (EPA) and Department of Energy (DOE).

AAP/EEO Statement

Diversified Protection Corporation is an equal opportunity employer. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.