Program Assistant, Senior - Athletics (Pickleball)

Salary: $18.90 - $21.28 Hourly
Location : Durham, NC
Job Type: Part Time w/o benefits (Less than 20 hours per wk)
Job Number: 23-04657
Department: Parks and Recreation
Opening Date: 01/19/2024
Closing Date: Continuous
Position Description
Work. Serve. Thrive. With the City of Durham
Advance in your career while making a real difference in the community you serve.
A nationally accredited team of passionate professionals devoted to building better lives and a better community through the power of parks and recreation. Our talented team at is devoted to community service and provides a diverse range of programs, services, opportunities, and experiences while being united through our core pillars of creating equitable economic impacts; advancing conservation; rejuvenating health and wellness; enhancing quality of life and sustaining social equity.
Workdays/Hours: 19 hours or less per week
Nights - 6:00pm - 9:00pm; Weekends - 10:00am - 6:00pm
Position develops and implements diverse indoor and outdoor recreational athletic programs as well as provides customer service and oversight of all aspects of the rental process at various athletic rental facilities. Incumbent assists in the planning, organization, and supervision of activities and rental groups, opens and closes facilities, monitors facilities for rentals, coordinates preparation for athletic rentals, events, tournaments, and games, enters information into the recreation, lighting and rental software systems, and collaborates with local organizations. Responsibilities include assisting supervisor with the training, assignment, supervision, and evaluation of other part-time recreation staff and volunteers. Work hours may include evenings and weekends.
Duties/Responsibilities

• Manages and leads recreational and instructional programs and activities.
• Coordinates preparation for athletic rentals, events, tournaments, and games.
• Prepares tournament brackets, schedules games, and maintains league standings and statistics.
• Monitors athletic facilities and park amenities and supervises field rentals groups.
• .Performs safety and security inspections of athletic facilities and park amenities and submits work order request and performs follow up inspections
• Assists with and participates in staff meetings, in-service training programs, orientations, and evaluation sessions.
• Addresses patron questions, concerns, and complaints.
• Completes accident and incident reports for staff and participants.
• Enters participant information, program registrations, and fee payments into Active.Net recreation software system.
• Enters required rental information into the Active.Net recreation software system, the MUSCO and Skylogix lighting software as well as the drag and line maintenance schedule and maintains the Civic Plus rental portal.
• Coordinates partnerships with local schools, non-profit organizations, and private entities.
• Observes necessary precautions to secure the safety of program participants and renders first aid in case of minor injury; observe necessary precautions to secure the safety of rental groups.

KNOWLEDGE OF:

• Planning and provision of group recreational activities.
• Rules and regulations governing various competitive games and other athletic activities.
• Customer service principles..

SKILL IN:

• Interacting positively with the public.
• Communicating effectively both verbally and in writing.
• Planning and implementing athletic programs.
• Establishing and maintaining relationships in the community.
• Conflict management and defusing confrontational situations.
• Exercising initiative and good judgment.
• Report writing and record keeping.

Minimum Qualifications & Experience

• High School diploma or equivalent (GED, HiSet, TASC).
• Two (2) year of experience supervising activities in recreation, physical education, or a related field.
• Must be at least 21 years of age.
• Valid North Carolina Class C Driver's License with a satisfactory driving record.
• Valid Adult and Pediatric First Aid/CPR/AED - with Anaphylaxis and Epinephrine Auto Injector Certification or obtain within the first six months of employment.

Additional Preferred Skills

• Led or assisted with leading pickleball ladder programs.
• Led or assisted with leading pickleball clinics.
• Led or assisted with leading pickleball one day events.

01
Where did you first hear about this opportunity?

• City of Durham Website
• Walk in
• Job fair
• Employee referral
• Professional organization ***Please list the organization in "other" box below***
• Internet posting ***Please list the specific web site in the "other" box below***
• Craig's List
• Facebook
• LinkedIn
• GlassDoor
• governmentjobs.com
• Monster.com
• Indeed.com
• Employment Security Commission
• Magazine/Newspaper
• Other

02
If you listed "other" above please give specific web site, organization, or publication.
03
Please select your highest level of COMPLETED education.

• Less than a High School Diploma or Equivalent (GED, HiSET, TASC)
• High School Diploma or Equivalent (GED, HiSET, TASC)
• Associates Degree
• Bachelor's Degree
• Master's Degree
• Doctoral Degree (PhD, Juris Doctorate)

04
Do you have a valid, unrestricted, North Carolina driver's license? (If you have a valid license from a State other than North Carolina, you must be willing and able to obtain a valid, unrestricted NC driver's license within 60 days of hire)

• I have a valid, unrestricted NC driver's license.
• I have a valid license from another State and I am willing to obtain a valid, unrestricted NC driver's license within 60 days.
• I do not have a valid, unrestricted driver's license.

05
How many years of experience do you have supervising activities in recreation, physical education, or a related field.?

• No related experience
• Less than 1 year of related experience
• 1 year but less than 2 years
• 2 years but less than 5 years
• 5 or more years

06
Are you 21 years of age or older?

• Yes
• No

07
Do you have a valid Adult and Pediatric First Aid/CPR/AED - with Anaphylaxis and Epinephrine Auto Injector Certification "or" if hired, are you willing to obtain within the first six months of employment?

• I do not have a valid Adult and Pediatric First Aid/CPR/AED - with Anaphylaxis and Epinephrine Auto Injector Certification and not willing to obtain within the first six months of employment.
• I do not have a valid Adult and Pediatric First Aid/CPR/AED - with Anaphylaxis and Epinephrine Auto Injector Certification, but willing to obtain within the first six months of employment.
• I have the required certification.

08
I have ... (check all that apply):

• led or assisted with leading pickleball one day events.
• led or assisted with leading pickleball ladder programs.
• led or assisted with leading pickleball clinics.
• have certifications to teach pickleball.
• I have none of the above.

09
Briefly describe any pickleball experience you have. If you have no experience, indicate N/A.
Required Question