Program Assistant

• Assisting the program leadership team with all administrative assignments.
• Dealing discreetly with large volumes of sensitive, confidential information concerning student, staff, faculty and campus affairs, information contained in minutes, letters, and other documents.
• Initiating, collecting, and tracking data within a database system to ensure appropriate related records are maintained.
• Scheduling and organizing committee meetings; assisting with the preparation, typing, filing, and distribution of minutes.
• Providing world class customer service to students, associates, faculty, and other stakeholders.
• Monitoring and communicating regularly with students and/or associates for adherence to license, certifications, development activities, and any other applicable information/documentation and sends to proper department for filing.
• Serving as backup to other departments (student services, bursar, registrar, reception, etc.) as needed.
• Maintaining record keeping and filing systems.
• Maintaining files, ensuring accurate and up-to-date information for accreditation. Maintains accreditation files and prepares accreditation reports as directed.
• Performing other duties as assigned.

• Working knowledge of Microsoft Office Suite Products, especially Outlook, Word, PowerPoint and other MS office products as needed.
• Two to three years of experience performing office and administrative/secretarial duties, preferably including some administrative support work for one or more managers in an academic or business office environment.
• Proficient reception and telephone communication skills and techniques.
• Knowledge of record keeping, account maintenance, and purchasing practices and procedures.
• Proficient command of grammar, punctuation, spelling, and correct usage of the English language.

• Associate’s degree or equivalent work experience required.

Compensation