Address
Form of workWhat You’ll Get to Do
As a Professional Services Senior Network Engineer I at STEP CG, you will lead the most complex projects. You will oversee and perform the installation of network products such as switches, routers and firewalls and perform installation activities that
include initial setup following standard configuration guidelines, cabling, labeling, documentation, and verification.
What Success Looks Like
- Be always a team player, raising awareness of risks, while supporting the teams’ design, implementation, and support of our solutions. Willing to jump in and assist with any work efforts or responsibilities as needed.
- Develop and maintain effective relationships with management, customers, partners, and team members.
- Be part of a supportive team that develops and deploys solutions that exceeds expectations and affects improvement.
- Strive for excellence, both personal and professional.
- Channel your enthusiasm to innovate, educate and improve.
Core Duties and Responsibilities
- Troubleshoot complex issues.
- Dive deep into customer networks to uncover and untangle performance and scalability issues.
- Ensure that the networks you deliver take into consideration performance and security implications without unneeded complexity.
- Ability to translate and communicate technical concepts, information, plans, and procedures to both technical personnel and non-IT business users.
- Complete installation activities including initial setup following standard configuration guidelines, cabling, labeling, documentation, and verification.
- Quarterback project teams ensuring the delivery of “best in breed” solutions.
- Demonstrate your understanding of all 7 layers of the OSI model with an emphasis on dynamic and static routing, layer 2 protocols, IP Addressing and security best practices.
- Attain industry standard and manufacturer specific certifications directed by STEP CG leadership.
- Thrive on a team that is experienced, imaginative, and extremely supportive of one another.
- Support our collective desire to innovate through collaboration on projects, trainings, and team building.
- Travel as needed per project requirements.
Ideal Candidate’s Qualifications and Experience
- Fluency in layers 1 through 3 of the OSI model
- 7+ years of relative experience
- Experience in developing networks from design through implementation
- Ability to detect and resolve multivendor technical issues at all 7 OSI layers
- Experience with fabric networks including 802.1aq Shortest Path Bridging
- Proficiency in dynamic routing such as BGP, OSPF and ISIS
- Experience with next-gen firewalls, VPN, IPSEC, Multicast, RADIUS/NAC
- Ability to effectively communicate with strong command in the English language
This is a remote, work from home position with some travel included as position duties require. Ideal candidates are located in or near Jacksonville, Tampa, Orlando, and Naples/Ft. Myers.
We are proud to be a recipient of the Greater Cincinnati and Northern Kentucky Top Workplaces 2023 Award, read the press release HERE.
STEP CG is an equal opportunity employer.
