Production Team Leader - 1St Shift

The Company

Quest Window Systems Inc (“Quest”) is a manufacturer of a window wall system designed for high-rise residential developments, based in Toronto, Ontario Canada. Quest services clients from all over North America, including major metropolises such as New York, Los Angeles, Washington DC, and Toronto.

We are seeking a Production Team Leader for Garland Facility

This position is full-time Direct Hire. 100% Employer Paid Insurance

• 1st Shift (6:00am - 2:30pm) - Ability to work flexible hours or overtime
• Starting hourly base pay rate: $19.00 - $22.00 an hour (based on experience)
• We offer competitive wage and career growth opportunities

Purpose: This position is responsible to provide support in driving the process of continuous improvement from procurement to product delivery. This position takes a lead role in meeting targets for safety, quality, delivery cost, inventory, customer service and employee satisfaction/development. The Team Lead coaches, trains, supports, and develops a team of flexible, multi-skilled employees in a fast-pace manufacturing environment.

Primary Responsibilities (include but are not limited to):

• Work in a safe manner and follow safe work practices by following plant safety regulations and requirements
• Show concern for personal safety and the safety of others
• Follow defined housekeeping and organization expectations, support and participate in 5S process, return all tools to designated places and safely maintain equipment and tools
• Participate in safety improvements to decrease potential of workplace safety injuries
• Comply with and follow Quest quality guidelines and follow quality control plans
• Meet quality business expectations by producing acceptable parts, record scrap, document quality checks, identify non-conforming material and follow process to disposition
• Understand how the process and support customer service requirements
• Assist in identifying training needs and propose ideas to eliminate customer complaints
• Work to an established rate as defined by customer demand and standardized work
• Start and end shift on time and follow defined shut down clean-up time
• Provide for appropriate production line coverage when employees leave the line
• Engage in cross training to maintain flexibility and adaptability to support resource planning, reduce exposure to injury and increase continuous improvement suggestions
• Proficiently perform all jobs within designated area and demonstrate a willingness to rotate to other areas as needs arise. Fill in to support operations as needed
• Attend and participate in continuous improvement events such as formal and informal Kaizen events and learn, understand and implement Lean Manufacturing concepts
• Support and participate in 5S activities, elimination of waste and update work processes
• Challenge status quo values in an open and positive manner by contributing ideas, suggestions and knowledge
• Attend and participate in all required meetings by being on time and contributing in a positive and open-minded manner
• Demonstrate a willingness to operate as a highly effective team and help train them
• Clean up at designated times, putting tools, materials and products in designated spots.
• Follow standardized work for all jobs and participate in defining and improving them
• Follow lineup schedule as defined by management
• Understand and accept internal and external customer expectations, adjust to changing needs within business by being flexible and adaptable
• Maintain a respectful workplace environment, an orderly workplace and a positive attitude toward change and others
• Understand and perform root cause analysis and implement corrective actions
• Insure the continuous flow of production that meets planned output while identifying and escalating issues and improvements
• Perform related or other responsibilities as required or assigned

Qualifications and Skills Required:

• High School diploma or equivalent experience
• 3-5 years of leadership experience in a high-volume manufacturing environment
• Demonstrated ability to acquire and apply continuous improvement, lean and manufacturing system principles
• Demonstrated ability to work with and motivate people
• Proficient in Microsoft Office (Word, Excel, and PowerPoint)
• Strong communication skills – written, verbal, and presentation
• Demonstrated problem solving skills
• Window aluminum industry experience or Glass experience is a plus

Equal Employment Opportunity

Quest USA Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Values

Strength: our team is strong, our products are resilient

Performance: We Seek excellence in everything we do

Pride: We love our product and honor our commitments to our employees and clients

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift

Application Question(s):

• How is your previous experience relevant to this role?
• What is your desired salary?
• What is your shift preferrence?

Education:

• High school or equivalent (Preferred)

Experience:

• window aluminum industry or glass: 1 year (Preferred)
• leadership: 3 years (Preferred)
• manufacturing: 3 years (Preferred)
• quality: 3 years (Preferred)
• Microsoft Office: 3 years (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: In person