Production Support

Summary

The Production Support assist production leadership team in in overseeing the production process and participates in all activities related to the production of our food products including the operation of all production lines and the quality of their output. Participates in the compliance of internal and external regulatory bodies through familiarity and implementation of food safety policies, procedures and regulatory criterion including the current SQF code, Good Manufacturing Practices (GMPs), the Food Safety Modernization Act (FSMA) and associated preventive controls including hazard analysis and critical control points (HACCP).

Job Responsibilities (not limited to)

• Takes part in developing metrics to measure performance and success for the production team.
• Collaborates with Production leadership to help identify training needs to meet all business needs related to job performance, employment, safety, and quality; helps ensures training plans are built and followed in the LMS.
• Draft and present technical and management systems report related to audits, customer needs or internal requests as needed for the production team.
• Assist production in training on-the-job basics: e.g., sweeping, proper use of hose, etc.
• Helps production leadership team with the developing and maintaining KPI’s as needed.
• Assist with tracking and maintaining the production team’s continuous improvement process.

Harvest Job Responsibilities (not limited to)

• Ensures the production line runs smoothly and effectively; works with productions leadership team in provides process improvement to daily operations and monitors production to resolve issues.
• Works collaboratively with the senior production manager to ensure the company’s goals are met and works with production leadership team on decisions related to reducing technical stoppages in equipment and areas of common occurrence.
• Operates process equipment during harvest.
• Assists in maintaining quality standards during production.
• Assists with training seasonal employees in their job duties.
• Capable of using warehouse management system.
• Assists with shipping products to cold storage when needed.
• Assists with testing, inspecting, and operating the refrigeration system.
• Assist equipment maintenance.
• Assist with general building maintenance.
• Works with production team on the proper and efficient set up of all production equipment for packaging and production lines.
• Supports the process safety management (PSM) and risk management program (RMP).
• Assists with the performance of the Pre-Startup Safety Review (PSSR) of all newly installed or modified equipment.
• Participates in fresh raspberries inspection and the run allocation of fresh raspberries.

Harvest Supervisory Responsibilities

• Assist in supervising production employees.
• Provides production employee feedback to production leadership team and helps in the development of production employees Assist in Maintaining personnel structure and staffing levels to meet Company needs.
• Ensures effective employee relations within the framework of our core values. Provides employee training, coaching and development. Makes sound employment decisions in line with Company policy. Resolve employee issues through problem resolution.
• Balances quality, productivity, cost, safety, and morale to achieve positive results in all areas. Works to continuously improve in all areas.
• Promotes workplace safety. Understands and adheres to the Company’s Accident Prevention Program.
• Participates with the Production leadership team to build meaningful orientation and training programs for employee development.

Working Conditions

• Typical of a production work setting but may spend some time in office setting.
• Exempt position estimated to work approximately 2,500 hours per year, subject to change with business needs.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, or feel objects, tools, or controls; and talk or hear. The employee is occasionally required to sit. The employee is frequently required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move 80 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The employee will be regularly communicating by telephone, and in person, and must have the ability to perceive the nature of sounds at normal speaking levels with or without correction. The employee must be able to operate a motor vehicle unassisted.

Position Type/Expected Hours of Work

Year Round

Full Time

Exempt

Full time hours expected; Work hours may vary to meet Company needs or seasonal workflow.

Minimum Qualifications

• Excellent communication, interpersonal and presentation skills required both internally with local team and senior management and externally with vendors, suppliers, customers.
• Strong analytical and critical thinking skills; logic and fact-based decision maker.
• Ability to work in a demanding environment with frequent interruptions, autonomously and in a team setting.
• Willingness to learn and accept feedback for continuous growth.
• Ability to operate a motor vehicle, possess a valid Washington Driver’s License and be insurable.