Keytronic is a team-based, supportive environment where everyone is able to feel encouraged and supported. We have a clean and organized production setting. We provide opportunities for growth through seminars, certifications, on-the-job training, and career advancement. Our team and employees are proud of our product diversity and team environment. We are an international company where you will do something different every day in our fast-paced work environment, but we are always finding ways to create something new and be innovative.
We encourage you to apply for this position if you enjoy being challenged, working in a dynamic work setting, and being a part of a team that creates products that drive our world, while providing an innovative workplace with deep camaraderie, compelling product diversity, and resources to build your career.
Keytronic provides competitive salaries and benefits including: Medical, Dental, Vision, Life Insurance, Short and Long Term Disability, Vacation, Paid Company Holidays, Tuition Reimbursement, and 401K. We also have a company provided wellness program because we care about the wellbeing of our employees inside and outside of the workplace. We organize volunteer opportunities, company activities, and all-employee meetings to show we value our employees and the community around us!
SUMMARY: The basic purpose of this position is to manage the activities of the Rapid Response personnel and to market the services of the Rapid Response Center (RRC).
ESSENTIAL FUNCTIONS (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
- Provide resource allocation, scheduling, and tracking for projects and activities within the RRC.
- Perform quoting for potential jobs to be built in the RRC.
- Market the services of the RRC to potential and existing customers. Maintain presentations, web-site, customer contact lists, brochures and other pertinent marketing materials.
- Strive to continuously improve the processes and housekeeping of the RRC.
- Responsible for the proper execution of and continuous improvement of RRC processes.
- Ensure that personnel are adequately trained to fulfill the requirements of their position.
- Promptly respond in professional manner to all requests from customers (both internal and external).
- Provide other activities as defined by the VP of Engineering.
- Follow all ESD policies and procedures.
MINIMUM QUALIFICATIONS:
- Bachelors of Science in Industrial, Mechanical or Electrical Engineering or equivalent experience.
- Minimum of five years experience in contract electronics industry.
- Ability to lead and supervise the activities of small groups.
- Strong customer interface and marketing skills.
- Strong project management skills.
- Ability to effectively prioritize and complete multiple assignments.
- Strong written and verbal communications skills.
- Strong computer skills.
PHYSICAL DEMANDS The employee is regularly required to sit; use hands and fingers, handle or feel objects, talk, hear, and see. The employee must occasionally lift and/or move up to 50 pounds, stand, walk, climb, balance, stoop, kneel, crouch, crawl, or reach with hands and arms. The employee will regularly multi-task between projects, be required to move throughout the office building, and effectively communicate.
WORK ENVIRONMENT The environment is fast-paced; time pressured, and requires accuracy. The normal environment is quiet and typical of an open cubical setting with some areas that may be louder at times.
The statements on this job description are intended to describe the general nature and level of work being performed by incumbents. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required by all incumbents, and all job descriptions are subject to change to accommodate business necessity. In support of Keytronics goals some incumbents may perform other duties as assigned. In addition, all Keytronic employees are expected to:
- Promote teamwork and cooperative effort
- Help train and give guidance to other Keytronic employees
- Maintain a clean, safe, and unobstructed work area
- Provide customers with the highest quality of products and service
- Understand and apply appropriate quality improvement processes
Keytronic is an EOE/M/W/VET/Disabilities employer.