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SalaryEEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Product Owner
Job Summary:
The Product Owner will drive success of our digital community product by defining new features, managing sprints, and coordinating collaboration. IHS’ digital community is a customer-facing platform where scholars applying the principles of free societies connect with one another and with IHS opportunities.
Reporting to the Senior Director of CRM Architecture, this individual will be responsible for defining concrete units of work that advance the primary goals of the digital community as well as driving day-to-day execution of this product. The digital community leverages IHS’ core competencies in program planning, scholar outreach, and academic research. The ideal candidate will be experienced in digital Product Ownership, knowledgeable in scrum/agile development, and have strong collaboration and communication skills. In addition to collaborating with key internal stakeholders, this individual will be expected to serve as the voice of our users: the graduate students, scholars, and other intellectuals who are driving progress in the critical conversations shaping the 21st century.
Supervisory Responsibilities:
- None.
Duties/Responsibilities:
- Collaborate with the Senior Director of CRM Architecture and relevant stakeholders to identify, articulate, and execute on key goals of the Digital Solutions team in accordance with the broad strategy set by IHS.
- Clearly articulate user stories, features, and acceptance criteria for the engineering team.
- Drive product development by running sprint meetings, leading backlog prioritization, and identifying/resolving blocking items.
- Participate in the testing of developed features to ensure they meet acceptance criteria and customer needs.
- Work closely with a cross-functional team (including stakeholders from IHS’ programs, outreach, and academic research departments) to ensure a shared understanding of product requirements.
- Serve as the ‘voice’ of our customer in product development, including regular outreach to close-in partners.
- Gather and incorporate feedback from users and stakeholders to iterate on the product and drive continuous improvement.
Required Skills/Qualifications:
- Proven experience in digital product development as a Product Owner or similar role.
- 2+ years of experience highly preferred.
- Strong understanding of Agile methodologies and Scrum framework.
- Relevant certifications (e.g. Certified Scrum Master) are a plus.
- Strong creative mindset with proven enterprising abilities used to effectively meet clearly set goals and project timelines requiring strategic problem-solving skills.
- Exceptional organizational skills and the ability to prioritize and meet deadlines when providing support to relevant stakeholders.
- Excellent verbal and written communication skills.
- Superior interpersonal skills, a passion for teamwork, and a strong collaborative mindset to work seamlessly with cross-function groups, and internal and external stakeholders.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
- Proficiency with Asana, Salesforce, and JIRA, a plus.
- Knowledge of classical liberal ideas preferred.
To apply, qualified candidates must submit the following materials (through additional documents):
- Resume
- Cover letter detailing:
- Your interest in this position.
- A compelling case about why the mission of IHS resonates with you.
- Portfolio/sample work of shareable past projects preferred.
