Product Operations Associate, Full Time

We are hiring a productive and efficient early-riser for our Full-Time Product Operations Associate role. This role will assist the shipment manager in stocking product deliveries, performing price changes, and updating signage, as well as supporting the business on the salesfloor, checklanes, and at the fitting rooms. Ideal candidates will have early morning availability to complete logistics workload before store open, and weekday and weekend availability to support the needs of the business. This role is a bridge between sales associate and management roles, and is guaranteed a minimum of 32 hours a week, paid time off, and health benefits.

Please apply through the GAP web-client:

(https://www.gapinc.com/en-us/jobs/w60/28/retail-sales-associate,-full-time-product-operatio)

About Us

At Gap Inc., we’re more than the clothes we make. We’re a collective of brands united by the belief that real people can (and should) drive real change. We’re a company that’s been synonymous with equality and inclusivity since our founding. The first of our industry to translate our commitment to sustainability into true accountability.

Made stronger by our global team’s unique personalities, passions and pride, we set out every day to make the world a bit bolder and a bit brighter.

About the Role

In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.

What You'll Do

• All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
• Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
• Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
• Promote loyalty by educating customers about our loyalty programs
• Leverage omni channel offerings to deliver a frictionless customer experience
• Support sales floor, fitting room, check out, and back of house processes, as required
• Courteous and responsive to internal/external request
• Exchange and verifies job related information to provide support

Who You Are

• Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
• Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
• Able to handle customer interactions and potential issues/concerns courteously and professionally
• Use basic information-gathering skills to solve problems
• Ability to learn procedural knowledge acquired through on- the-job training

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Payment frequency:

• Paid biweekly

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Morning shift
• Weekends as needed

Travel requirement:

• No travel

Education:

• High school or equivalent (Preferred)

Experience:

• retail: 1 year (Required)

Shift availability:

• Day Shift (Required)

Ability to Relocate:

• Webster, NY 14580: Relocate before starting work (Required)

Work Location: In person