Product Manager

Description

Introduction

Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Product Manager opening with HCA Healthcare today and find out what it truly means to be a part of the HCA Healthcare team.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

We are seeking a Product Manager for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications

HCA Healthcare is a learning health system that uses its more than 35 million annual patient encounters to advance science, improve patient care, and save lives. As one of the nation’s leading providers of healthcare services, HCA Healthcare includes 182 hospitals and approximately 2,300 sites of care, including surgery centers, freestanding emergency rooms, urgent care centers, home health and hospice agencies, and physician clinics across 20 states and the United Kingdom. HCA Healthcare employs 283,000+ individuals and provides approximately 6% of all inpatient hospital services in the United States. A Fortune 100 company consistently recognized by the Ethisphere Institute as one of the World’s Most Ethical Companies, HCA Healthcare is committed to the care and improvement of human life and strives to deliver high-quality, cost-effective healthcare in the communities we serve.

Within HCA Healthcare’s Information Technology Group (ITG), the Accelerated Technologies department is integral to enabling the Company’s strategic focus of transforming care and enhancing care quality. ITG Accelerated Technologies supports development and delivery of various products, features, and functionality used by clinicians and operators across the Company. The team also heavily partners with the Clinical Services Group (CSG) Care Transformation & Innovation (CT&I) department, supporting their aim to deliver breakthroughs in patient and care team outcomes through clinically led integration of technology into care.

Job Summary & Responsibilities

As Product Manager within ITG Accelerated Technologies, you will work cross-functionally across enterprise teams to guide products from ideation to launch and beyond. You will work with analysts, designers, engineers, software developers, and various business partners to deliver high-value products to support the care and improvement of human life. Time will be spent understanding customer problems, thinking of creative ways to solve them, using data to inform decisions, and managing successful solution delivery.

Direct responsibilities will include:

• Overseeing the end-to-end product development lifecycle (i.e., discovery, planning, design, delivery, and ongoing maintenance/support)
• Operationalizing activities related to the development of new products, features, or functionality including developing business requirements, product requirements, and roadmaps as well as facilitating user experience (UX) research, quarterly planning, and product implementation
• Leading the team’s agile scrum processes
• Following a proof of concept, minimum viable product pilot approach prior to scaling a solution enterprise-wide, including making and testing hypotheses along the way
• Following product management best practices, such as facilitating story mapping exercises, writing user stories, working with others to develop user personas and perform user research, working with others to create wireframes/mock-ups/prototypes, etc.
• Prioritizing delivery of the highest value solutions to customers and the organization
• Establishing and maintaining relationships with key business and technical stakeholders
• Working with business and technical teams to ensure development/delivery of high-quality products
• Establishing annual and/or quarterly objectives and key results (OKRs) to define measurable goals and outcome tracking
• Ensuring clarity throughout the product lifecycle with respect to OKRs, requirements, priorities, etc.
• Ensuring visibility of current product priorities as well as future plans (roadmaps and backlogs)
• Proactively identifying and removing blockers hindering advancement of product delivery/support & proactively planning next steps/goals in response to new learnings or other changes
• Communicating risks/issues and rationale for delays to key stakeholders as needed; Recommending risk/issue mitigation strategies
• Measuring and communicating value delivery and utilization targets
• Staying attuned to healthcare industry risks and trends as well as the roadmaps/direction of key business partners and technical/enabling teams to ensure consideration within the product strategy
• Ensuring compliance with Information Protection & Security (IPS) standards, enterprise standard processes, and applicable laws and regulations
• While this position will not initially have direct reports, there will likely be opportunity to manage directs in the future.

Professional Skills

• Excellent verbal and written communication skills
• Self-driven and motivated in delivering value and continuously improving
• Ability to multitask and work well delivering through others under deadlines/related pressures
• Ability to negotiate and resolve conflict gracefully
• Strong critical thinking, analytical, and organizational skills as well as creativity
• Ability to understand complex systems and integrations and communicate technical issues simply

Qualifications

• Bachelor’s Degree required
• 1 – 3 years management work experience preferred
• 4 – 6 years experience in product management, product/business analysis, engineering, architecture, project management, consulting, or other relevant field

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Across HCA Healthcare’s more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare.
Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN
Senior Vice President and Chief Nursing Executive

If you find this opportunity compelling, we encourage you to apply for our Product Manager opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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