Product Management Technician

Your Blood. Your Hospital. Your Neighbors.
Have you been looking for purposeful work that contributes to a lifesaving mission? Pack with a purpose at LifeServe. We are currently looking for a Product Management Technician to join our team.
PRODUCT MANAGEMENT TECHNICIAN
Through the selfless giving of volunteer blood donors, LifeServe Blood Center is able to serve more than 120 hospitals across Iowa, Nebraska and South Dakota by providing access to a safe, quality blood supply for hospital patients in their critical time of need. LifeServe strives to provide the right product to the right patient at the right time by maintaining a stable, quality blood supply for the community. This is where YOU come in - We're looking for a Product Management Technician to join our amazing lifesaving team.
As a Product Management Technician, you will be responsible for accurately packing orders in a timely manner. You will provide superior customer service primarily through phone work to other blood centers and hospitals. Product Management Technicians are responsible for blood inventory management, and ensuring minimum waste occurs. One of the most important duties of a Product Management Technician is to act as the final checkpoint for quality control, ensuring blood products are accurately and safely packaged before being sent to our hospital partners to be used in lifesaving blood transfusions and other medical procedures.
SHIFT
2p-10:30p Monday through Friday
COMPENSATION
Wages starting around $16-$17/hour. Time worked in this role after 6p and before 6a qualifies for a $4/hour shift differential.
WHO WE'RE LOOKING FOR
You enjoy performing a wide variety of detailed and sequential tasks, according to standard operating procedures, resulting in the right products getting to the right place at the right time. You thrive in a highly regulated and process-driven environment. You love to stay busy and are seeking a high-volume, fast-paced work environment. You are able to pivot when needed, yet still manage to see all tasks through to completion. You are someone who embraces doing it right the first time and making positive connections with other people. You want to use your creativity to problem-solve and work through logistics issues that arise from distributing products all over the U.S.
KEY RESPONSIBILITIES

• Perform distribution procedures according to established policy and standard operating procedures.
  • Labeling of product.
  • Running quality control reports.
  • Packing and shipping of red blood cells and platelet products.
  • Irradiation of products.
  • Documentation review.
  • Initiating returns.
• Identify, troubleshoot and document problems that may influence the quality or completion of shipping and component manufacturing.
• Perform data entry and navigation within multiple computer programs.
• Maintain a safe and clean workplace that meets regulatory and LifeServe expectations.
• Maintain confidentiality of LifeServe Blood Center donor, team member, financial and proprietary records and information at all times.

WHAT YOU NEED TO BE CONSIDERED

• High school diploma or equivalent is required.
• Associate degree or higher preferred.

WHY YOU SHOULD CONSIDER BEING A LIFESAVER

• We are an industry leader and just celebrated our 76th year of operation.
• We are the 12th largest supplier of blood in the nation.
• We are a growth-oriented organization and added three new facilities in 2022.
• We were a 2023 Des Moines CityView Best Non-Profit runner-up.

HOW LIFESERVE WILL SERVE YOU

• Elected benefits: coverage starts the first of the month after your start date. Choose from competitively priced healthcare, dental, and vision plans. Enroll in supplemental accident or critical illness insurance.
• Peace of mind: on day 1, life insurance (1.5x annual salary), short-term disability (wait time only 7 days), and long-term disability are provided at no additional cost to you.
• Additional coverage: elect additional life insurance for yourself, spouse, or dependent child (up to age 26).
• Work-life balance: full-time team members accrue around 27 days of PTO per year. Part-time team members can earn PTO too.
• Involvement: additional chances to earn PTO through hosting blood drives, or recruiting a first-time or lapsed donor to give blood.
• Wellness: holistic program to earn points, and win prizes on a monthly/quarterly basis
• Our current East Village location puts you within walking distance to great restaurants and coffee, and community spaces.
• A brand-new sustainably built facility in Johnston, coming in early 2024, with employee and community spaces, and easy interstate access.

Offers of employment are contingent on the successful completion of pre-employment, post-offer drug testing and background checks.
LifeServe Blood Center is fully committed to equal employment opportunity. All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identification, genetic information, marital status, pregnancy, disability, veteran status or any other legally protected status.
Applicants requiring reasonable accommodation due to a disability at any stage of the employment application process should contact us at careers@lifeservebloodcenter.org.