Product Management Director, Digital Platform

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Job Category
Product
Job Details
The Product Management Director for Digital Experience will oversee the innovation and execution of the Salesforce digital experience globally, demonstrating outstanding technology and systems-including Salesforce's own platform. Salesforce continues to grow rapidly, and our digital experience ensures visitors, prospects, customers, and trailblazers can connect with Salesforce content and capability in a seamless and engaging manner.
The successful candidate will have expertise in the identity landscape and a consistent track record to deliver systems on multiple platforms. They will have implemented authentication including outstanding access management solutions such as Okta and/or Auth0 for large enterprises. They will have experience owning features such as progressive profiling, just in time provisioning, and flexible session management. They will have a clear vision of running digital as a product but will also be able to drive the grounded pragmatic execution of the product plan in partnership with others. They will have experience breaking down data silos and partnering closely with architects.
The Product Management Director will be responsible for delivery through project execution and deployment in scrum-agile work practice. This product role is also responsible for effective executive collaborator engagement, maintaining a product roadmap, and influencing product leadership.
Responsibilities

• Lead teams responsible for driving the broader digital technology roadmap at Salesforce, including Salesforce on Salesforce and vendor review, selection, and oversight
• Provide regular updates to leadership, advancing items when needed but with presence and relationships to identify and resolve most issues independently
• Knowledgeably and successfully present our strategy, roadmap, and current progress/actions to senior executive audiences inside and (as approved with PR) outside the company
• Foster, facilitate, and furnish, timely decision-making across a broad network of collaborators, delivery partners, and operational teams.
• Quickly adopt awareness and demonstrate command of policies, processes, and programs with discernment of the different pressure points for each.
• Collaborate with security, architecture, engineering, quality, support, experience, program, and infrastructure partners in coordinating the delivery of complex, multi-year initiatives
• Represent and lead diverse delivery functions in program/project core team and executive meetings.
• The position collaborates with other global locations and requires a flexible work shift schedule for some meetings.
• Collaborate with partners and collaborators to build a shared understanding of product vision and to gain alignment on roadmap and solution strategy.
  Required Skills/ Experience:
• Minimum of 12 years of Product Management experience in platforms and marketing technologies
• Minimum 8 years of leadership with product, architecture, and technology implementation
• B.A., B.Sc. or equivalent
• Deep experience in consumer experience, marketing, and digital engagement technologies
• Passion for data-driven and decisions
• Expertise in implementing Salesforce solutions.
• Expertise with identity management including registration, authentication, authorization, and account merges
• Expertise at delivering web experiences at a high scale.
• Familiarity with cloud infrastructure and server-less applications
• Familiar and comfortable with agile/scrum development methodologies
• Able to put his/her hands-on experience to use and work as an individual contributor
• Communicate with business as well as technical audiences. Able to write clear and concise documentation, user stories, and excellent written and spoken communication skills
• Function independently and as part of a team under daring deadlines in a (really) fast-paced environment, convey a strong professional image, exhibit interest and positive attitude toward all assigned work, and strive for continuous improvement. The successful candidate will enjoy the risk and opportunity of advanced technology development
• Impressive presentation abilities and experience communicating and convincing audiences from analysts to C-suite
• Working knowledge of the following standards: SAML, OAuth, OpenID Connect, Social Sign-On, SSO, LDAP, MFA, and Radius
• Expertise in Identity Access Management and IDaaS - Identity as a service and its applications
• Expertise in access governance practices and API Access management
  Desired Skills/Experience:
• Familiarity with micro frontends.
• Familiarity with machine learning models for content personalization.
• Familiarity with enterprise data and platform event streaming solutions.
• Familiarity with content management and delivery.
• Experience in professional services roles/engagements
• Agile/Scrum certifications
• Background in technology consulting
• Background in cloud product development
• Travel requirements: less than 15%

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Posting Statement
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Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
Salesforce welcomes all.
More details about our company benefits can be found at the following link: https://www.getsalesforcebenefits.com/
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
For California-based roles, the base salary hiring range for this position is $210,800 to $305,600.
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.