Process Assistant

• High school or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Administrative experience · Experience taking a project from inception to completion ·

At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the customer experience. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex, technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun. Amazon, one of the top 100 companies in the United States, has an opening for a Tier 3 Process Assistant.
Key job responsibilities
The Process Assistant is assigned to the Area Manager, and will hold responsibilities specific to the Process Assistant role:

• Support the Area Manager and Associates
• Execute standard work duties
• Provide vacation coverage for Area Managers
• Providing policy follow up, attendance tracking (duties do not extend to discipline)
• Track and report labor hours
• Act as an associate resource, train associates and verify SOP compliance
• Ensure successful shift performance, through tracking, reporting and feedback on associate performance
• Participate in Operational Excellence initiatives
• Execute on production duties
• Understand workflow and daily production goals
• Review and update SOP and standard work checklist as required
• Assist in keeping work areas clean and organized
• Identify and address safety hazards within the work area
• Coaching associates to work safely at all times
• Participate in safety initiatives
• Refer all job injuries immediately to area manager

We are open to hiring candidates to work out of one of the following locations:
Chesapeake, VA, USA

• 2-year College Degree
• Strong oral and written communication skills
• Exceptional interpersonal and communication skills: must display patience and helpfulness at all times
• Outstanding customer instincts – ability to communicate effectively and understand the target audience
• High level of awareness and interest in employee engagement
• Experience managing multiple projects – prioritizing and planning
• A relentless approach to nailing the details and excellent organizational skills
• Strong organizational skills
• Must be able to work independently, seek answers when help is needed and motivated to seek out additional tasks for completion Must adhere to confidentiality expectations
• A self-starter and effective problem solver · Ability to handle multiple projects and deadlines
• Strong knowledge of operations throughout the building Amazon is committed to a diverse and inclusive workplace.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.