Pro-Shop Assistant

General Statement of Job

Looking for an exciting full-time with benefits opportunity in the golf industry at one of Florida’s premier golf destinations? Look no further than the Palm Beach Par 3. The stunning course is bordered by the Atlantic Ocean and the Intracoastal Waterway, making for an unforgettable golfing experience. As a Golf Pro-Shop Assistant, you'll be an essential part of our fast-paced operations team, helping to coordinate golf tournaments and manage the day-to-day operations. You'll need exceptional customer service skills and an understanding of the golf industry or similar environment to succeed in this role. You will need to be available to work a flexible schedule that includes days, evenings, weekends, and holidays. So, if you're ready to take your career to the next level or looking to start one in golf, we want to hear from you! Join us at the Palm Beach Par 3 and become part of our award-winning team.

Essential Functions

• Cheerful and helpful attitude
• Provide course information to the public when requested including events, programs, and course conditions.
• Operate a computer, telephone, and POS equipment.
• Perform a variety of custodial duties and maintain the pro shop in a neat and orderly fashion.
• Check in golfers and collect appropriate fees with the use of a computerized POS system.
• Book tee times and lessons both in person and over the phone.
• Ensure in a courteous and professional manner that Town golf course rules, regulations, and procedures are followed.
• Balance the cash register at the end of the day, reconciling monies collected and complete bank deposits in accordance with Finance Department cash handling procedures.
• Acts as the Manager on Duty in the absence of the Golf Manager and Golf Operations Supervisor.
• Assists the Golf Operations Supervisor with merchandising and inventory control, including quarterly inventory.
• Assists with coordination of staff scheduling.
• Coordinates individual and group bookings with partner hotels.
• Take registration for golf lessons and clinics and communicates information to the public and pros.
• Assist on occasion in maintaining, cleaning, and staging carts in a professional manner with a scorecard and pencil.
• Occasionally required to perform a variety of custodial duties and golf course maintenance work if there is a temporary staff shortage.
• Additional duties as assigned.

Minimum and Preferred Qualifications

• High school graduate or equivalent
• Knowledge of golf and golf related terminology
• Two years working full time in a customer service oriented environment
• Strong public and employee relations skills, and ability to maintain a positive, friendly, and professional environment always.

Knowledge, Skills and Abilities

• Must be proficient with computers and able to use MS Office applications, Google Chrome, as well as telephones and other office equipment.
• Must be able to operate POS system and other related computer programs in an efficient manner to ensure quick customer transactions.
• General knowledge of golf course maintenance and operations.
• Ability to establish and maintain effective working relationships with associates, departmental officials, and the general public, both in person and over the phone.
• Ability to operate a golf cart and driving range picker unit and utility vehicles.
• Ability to see small items on a computer and distance acuity to monitor pro-shop, operate a golf cart or utility vehicle.
• Strong public and employee relations skills, and ability to maintain a positive, friendly, and professional environment at all times.

This is a non-exempt position paid on an hourly basis which is eligible for overtime.
The Town of Palm Beach offers a compressive benefits package that includes health, prescription, dental and other supplementary benefits. Refer to the General Employees Benefits page and Retirement Guide for more information on these programs.