Address
Form of work
SalaryAbout us
Chop Shop is Chicago's premier concert venue, restaurant and bar! In addition to concerts, Chop Shop hosts hundreds of private events per year in our 6000 SF event space, our 2000 SF patio and two 2000 SF dining rooms and bars.
From corporate buyouts to brand activations, weddings, showers, birthdays and mitzvah's, to farmers markets and sales conferences/meetings, Chop Shop is constantly showcasing our space, service and incredible food and beverage programs to new and returning guests. We're looking for a outgoing and motivated individual who wants to provide excellent hospitality and be a part of a diverse and fun environment!
Opening in Oct 2013, we just celebrated our 10 Year Anniversary and are poised to continue growing our reputation as Chicago's most unique restaurant and venue. Chop Shop stands alone in being the only restaurant & bar to also operate a full retail butcher & deli, and restaurant & bar, along with an indoor venue holding up to 600 people and rooftop patio! .
Our work environment includes:
- Fun, upbeat work enviornment
- Food provided
- Relaxed atmosphere
- Company perks
- Lively atmosphere
- Safe work environment
- On-the-job training
- Casual work attire
Responsibilities:
Private Events, Dining & Group Sales: Concept, create, evaluate, streamline and build strategies to sell & execute new and existing Private Event Sales utilizing the dining room, patio, Butcher Bar and event space.
Off-Site Event Opportunities: Sell & execute new and existing Off-Site opportunities/one-off events
On-Site “In-House” Programmed Events: Sell and execute new and existing In-House programmed events
Private Events: Sell & execute new and existing large-scale events utilizing the event space and/or the entire building.
Complete account management for all projects: proposals, contracts, invoicing, vendor and staff management, scheduling, reporting
Marketing: Supervise collateral creation and marketing required for new initiatives, awareness, both internal and external
Event “Day-of” Management: Opening responsibilities, closing responsibilities, client liaison, vendor contact, staff supervision, overall customer satisfaction
Administrative Support: Any accounts payables/receivables related to you projects, reports: P&L, subcontractor files, monthly Sales Person commission report, new & existing client outreach & tracking
Additional:
- Oversee the daily operations of the dining room, ensuring excellent customer service and guest satisfaction
- Train, supervise, and schedule dining room staff, including servers, hosts/hostesses, and bussers
- Monitor and maintain cleanliness and organization of the dining area
- Collaborate with the kitchen staff to ensure smooth coordination between the front and back of house
- Manage inventory and order supplies as needed
- Handle customer inquiries, complaints, and special requests in a professional manner
- Implement and enforce health and safety regulations
- Plan and execute special events or banquets
Experience:
- Three plus years required previous experience in full service, Private Dining and events, catering and restaurant management
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent customer service skills with a focus on guest satisfaction
- Knowledge of kitchen management procedures and POS systems
- Ability to interview, hire, train, and evaluate staff members
- Understanding of hospitality industry standards and practices
Skills:
- Full service and Private Dining, events and catering experience: Knowledge of food preparation, presentation, and service standards
- Interviewing: Ability to conduct effective interviews to assess candidates' qualifications and fit for the role
- Leadership: Strong leadership skills to guide and motivate a team towards achieving goals
- Customer service: Exceptional customer service skills to provide a positive dining experience for guests
- Banquet: Experience in planning and executing banquets or special events
- Kitchen management: Understanding of kitchen operations, including food safety protocols and inventory management
- POS: Proficiency in using point-of-sale systems for order processing and payment transactions
- Hospitality: Familiarity with hospitality industry standards and best practices
- Cook: Basic cooking skills to assist in the kitchen when needed
- Restaurant: Knowledge of restaurant operations, including front-of-house and back-of-house procedures
This is an exciting opportunity for an experienced Dining Room Manager to join our team. We offer competitive compensation, a supportive work environment, and opportunities for career growth. If you have the skills and experience required for this role, we would love to hear from you. Apply now!
Job Type: Full-time
Pay: $65,487.00 - $69,104.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Experience:
- Private Dining and Events Management: 3 years (Required)
Work Location: In person
