Manager, Strategic Events (Trade Show)

• Press Ganey, the leading Human Experience (HX) healthcare performance improvement company, offers an integrated suite of solutions that address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care. Press Ganey is a PG Forsta company.

The Manager, Strategic Events is responsible for managing and executing events that advance the overall PG Forsta mission and business objectives. This position is responsible for executing and delivering PG-sponsored events that deepen client relationships through education, training, content and cross-sell.

Duties And Responsibilities

• Lead programs and projects strategically while managing key stakeholders and working collaboratively
• Execute on event plans and provide post-event debriefs
• Serve as onsite event planner in Chicago office
• Responsible for event materials management
• Moderate to expert level experience in executing tradeshows, conventions and industry events
• Coordinate specific aspects of events (registration, signage, audio visual, etc.)

• Coordinate key logistics for in-person client facing events, including but not limited to staffing, food & beverage, room blocks, travel, signage, registration, and speaker management
• Conduct regular event reporting and analysis specific to identify registration trends, assess attendee engagement, and monitor overall event performance
• Manage external vendor partners to ensure projects are completed on time and within stated budgets
• Other duties assigned

• Ability to successfully navigate a multi-matrix organization with efficiency and proficiency
• 3-5 years of event management experience, preferably in the health care industry
• Excellent project, organizational, and time management skills
• Ability to work on deliverables with tight timelines and to handle the need to pivot with professional poise
• Creative, innovative, and quick thinker who understands marketing objectives and concepts.
• Ability to execute multi-faceted strategic event plans with overlapping timelines that reflect innovative concepts and content
• Exceptional oral and written communications skills.
• Experience with online registration systems (CVENT, Aventri), project management platforms, (Asana, Monday.com, WorkFront), Salesforce, Microsoft OneDrive/ SharePoint preferred
• Bachelor’s degree in marketing, communications, or related field of study
• Candidate will be willing to travel approximately 30%

All positions at Press Ganey require an applicant who has accepted an offer to undergo a background check. The specific checks are based on the nature of the position. Background checks may include some or all of the following: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. By applying for a position with Press Ganey, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Press Ganey's employment policies. You will be notified during the hiring process which checks are required for the position.

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state or local protected class.

Pay Transparency Non-Discrimination Notice – Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $75,000 to $87,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here: https://www.pressganey.com/legal-privacy/

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