Principal Ux Researcher, Aws Supply Chain

As part of the AWS Applications group, we're building a new and exciting category of products in Supply Chain Management from the ground-up at a global scale. This is a unique opportunity to work on a startup team within AWS and to build something from scratch in a fast-paced environment. This is a great opportunity for visibility and career growth within one of Amazon's core businesses.
We are seeking someone who is an expert UX Research practitioner with the ability to dive deep into our customers needs while collaborating across multiple teams and programs.
You will be empowered (and expected) to drive critical business decisions, meet regularly with customers and senior leaders, collaborate frequently with designers, product managers and tech to facilitate research that will define the direction of our software experiences.
This role is intended for a research leader who knows how to use the artifacts of research, hard data and deep intuition to guide frictionless user experiences.
Key job responsibilities
The Principal UX Researcher should posses excellent communication and writing skills as the research insights will directly impact business strategy and design direction. In addition, the Principal UX Researcher will:
- Design and execute qualitative and quantitative research using different methods and techniques based on project goals and timelines
- Uncover and investigate unmet needs while validating new solutions (e.g. interview facilitation, ethnographic skills, journey mapping, design heuristic reviews, persona creation, etc.)
- Use UX Research expertise to help teams design meaningful and usable solutions (e.g. lead ideation sessions, conduct usability studies, a/b testing, card sorts, etc.)
- Collaborate with designers, business strategy, product managers, program managers and engineering
- Present proposals and results in a clear manner backed by data and coupled with actionable conclusions/recommendations
We are open to hiring candidates to work out of one of the following locations:
Austin, TX, USA