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SalaryYou Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
WHO WE ARE:
Resy is a hospitality technology platform that powers restaurants around the world and a consumer-facing reservation platform for passionate diners. Since its inception in 2014, Resy has created best-in-class software that elevates dining experiences and connects restaurants to a growing network of highly-engaged diners, with the powerful backing of American Express. Resy is a go-to destination for restaurant discovery, exclusive access, original content, and chef-driven culinary events. The amazing world of restaurants is just two taps away in the Resy app and at Resy | Your Guide to the World's Best Restaurants .
Resy’s restaurant partners use Resy OS — Resy | Restaurant Management and Table Reservation Software - a complete end-to-end technology platform — to run their businesses smarter and more efficiently. We bring thousands of restaurants, with billions of slots of availability, to millions of guests. Resy OS takes into account pre, during and post service guest touchpoints to help operators deliver the best hospitality experience. Platform features include table management, wait list functionality, customized SMS text confirmations, guest feedback tools, reports and analytics for 360-degree visibility into operational performance, ticketing, PCI Level 1 compliant third-party credit card handling, and more.
We’re hiring, too. Interested in joining our team of restaurant-obsessed explorers? Right this way.
ABOUT THE ROLE:
At Resy, we are tackling hard problems with elegant solutions and scaling very quickly. As a Principal Architect, you will play a crucial role in taking our platform to the next level. A successful candidate will drive an architectural roadmap and keep it sequenced to deliver maximum value for all stakeholders quickly. Communication is critical as you will be interacting with executives, both technical and non-technical, as well as engineers to bring your vision to reality. Tying that vision to our data and delivering the platform that Resy will build current and future products upon should excite you. Being able to move between all aspects of our tech stack from web to mobile to backend or to infrastructure is natural. You will be working with several teams on geo-distributed scaling problems acting as a technological sommelier for the tools used.
Responsibilities:
- Own and drive a roadmap in collaboration with all Resy business units to solve scaling challenges in a rapidly growing team.
- Bring a principled approach for defining architecture at Resy across Web, Mobile and Backend.
- Uplift the technical skills of the entire Engineering team, modeling excellence in self-directed learning, evaluation of new technologies and prioritization of issues.
- Cultivate and maintain high levels of collaboration and communication across Resy and American Express.
Qualifications:
- 10+ years of experience working as a Software Engineer, preferably in a mix of fast-paced startup environments and large corporate environments
- 5+ years of experience working as a Software Engineering Staff Engineer / Architect
- You are a self-starter but very comfortable working closely with a team
- You are comfortable working with stakeholders outside the Engineering team including our Compliance, Information Security, Product, Sales and Account Management teams
- You have strong expertise with the following:
- Python / Web frameworks
- SQL / MySQL / Postgres
- Implementing and building APIs, especially GraphQL
- Single Page Applications, Server-side rendering, MV* and Reactive FE architectures
- Familiarity with Mobile Frameworks
- Monitoring system performance
- Leading and growing teams of fellow engineers through complex deliveries
- Ability to effectively interpret technical and business objectives, challenges and articulate solutions
- A history of taking projects through the entire software development lifecycle from inception to delivery as a technical leader
- A passion for documenting how systems work
- BIG PLUS IF YOU HAVE:
- Preferably a BS or MS degree in computer science, computer engineering, or other technical discipline
- Experience building compliant solutions for international markets
- History of building and maintaining systems at large scale
- Willingness to learn new technologies and exploit them to their optimal potential
- You enjoy at least one of the following things: shishito peppers, uni, or creme anglaise
Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions
Salary Range: $210,000.00 to $300,000.00 annually + bonus + equity (if applicable) + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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