Primary Care Practice Manager

Southwest Care Center employees can answer yes to these 3 questions:
1. Do you want to make a difference?
2. Do you believe everyone is entitled to quality healthcare?
3. Do you desire to serve the underserved in your community?
For over 25 years, Southwest Care Center has been providing exceptional healthcare to the communities of Santa Fe and Albuquerque, NM. We are a non-profit, FQHC-LAL providing medical, behavioral health, case management, community outreach, diabetes education, and pharmacy services. We are proud to offer gender equity medicine, syringe exchange, and HIV/HepC treatment, testing and other services within our communities.
Southwest Care Center is currently seeking a full-time Clinic Manager for our clinic in Albuquerque, NM. Responsibilities may occasionally require the clinic manager to work in other Southwest Care Center locations or attend offsite meetings and trainings.
Employment Highlights:

• Monday - Friday schedule
• Competitive rate of pay
• Great work/life balance with generous time off plans
• Tuition reimbursement availability.
• Full benefits package including medical, dental, vision, 401k, paid time off, professional development programs, and 340B prescription access with substantial employer contribution.

Position Details:
Reporting to the Director of Operations, the Clinic Manager has oversight and responsibility for staff assigned to and operations of the clinic. Direct reports include but are not limited to RN Care Coordintors and Medical Assistants.
This critical role will set the tone of the clinic for excellence in delivery of patient care. Also, models effective organizational leadership, professionalism, and employs effective and respectful communication with staff and patients. This role is a key contributor to Southwest Care Center's regulatory compliance ensuring that clinic practices conform to organizational policies and procedures.
Duties include but are not limited to:

• Models the organizational leadership practices.
• Demonstrates prioritization, critical-thinking and decision-making skills. Offers insight and direction in dealing with clinical situations and responds accordingly.
• Embraces change that improves results and assists others through the change process.
• Acts as a team member and provides efficient patient Care Practices. Collaborates with the health care team to assure a team approach.
• Communicates effectively in a timely manner. Maintains good working relationships with the health care team in solving problems/issues in delivery of services.
• Provides constructive feedback; resolves conflicts and issues in a timely manner and refers issues as appropriate. Maintains effective lines of communication with staff.
• Communicates significant clinical issues; keeps leadership apprised of workflow issues and supervisory activities
• Contributes to developing and attaining long range objectives including, but not limited to: financial goals, operations improvement, quality improvement, resource utilization and clinical practice enhancements.
• Represents clinic on inter-disciplinary committees/work groups.
• Identifies key performance indicators for self and team members and develops methods for reaching established goals and measurement of each.
• Participates in appropriate leadership, developmental and educational programs.

Candidate Hightlights:

• Experience: Prefer 3 years of healthcare management experience. Primary Care experience highly desired.
• License/Certification: RN License complementary to this position but not required. Must have a valid driver's license.
• Education: Minimum Associates Degree, Bachelor's Degree preferred, in related field of healthcare or business management.

Interested in this Position? Need More Information?
Apply today and we will connect you with a member of our recruitment team. We look forward to speaking with you soon.
If you experience difficulty applying or need assistance please contact HR@southwestcare.org.
*Please note, we are unable to respond to resume inquiries.
Living & Working in New Mexico:
The Land of Enchantment offers residents a way of life that you won't find anywhere else in the United States. Our clinic locations are in Santa Fe and Albuquerque, NM. Each with its own unique vibe and both offering all the perks you get when you call New Mexico Home.

• Rich cultural and historical diversity.
• 310 days of sunshine, combined with a mild, dry climate and four distinct seasons! You'll forget what humidity is when you live here.
• Unlimited year-round outdoor opportunities including hiking, rock-climbing, rafting, motorized sports, and even skiing. Yes, we have really big ski mountains in and around the deserts of New Mexico!
• Diverse and inclusive communities with amazingly kind people from all walks of life.
• Gorgeous landscapes that include desert and majestic mountains. New Mexico has to be to be seen to believe.
• Continuous festivals, concerts, and events including the internationally known Balloon Fiesta of Albuquerque.
• International airport providing low-cost, quick access in-country and out.
• Big city amenities found in Albuquerque with easy access from Santa Fe (50 min). Many of our employees commute between these cities. Both cities are connected by the NM rail system for those looking for a relaxing commute with a breath-taking view.
• Great schools and family friendly communities.
• And let's not forget about New Mexican cuisine-it is some of the best food in the country. Will you have red or green?

Southwest Care Center is an equal opportunity employer. We offer equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by federal or state law.
Southwest Care Center requires proof of full COVID-19 vaccination as a condition of employment.
Job Details:
Location:
NM Albuquerque
Worker Type:
Employee
Regular
Scheduled Weekly Hours:
40