Address
Form of workWHAT WE OFFER:
ESSENTIAL RESPONSIBILITIES:
Staff Management:
Performance Management:
Asset Management:
Risk Management:
Key Performance Indicators (Financial Management):
Other Duties: Perform other duties and assumes various responsibilities as determined by the regional manager and doctor(s).
EDUCATION AND/OR EXPERIENCE:
COMPETENCIES: The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty.
PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines):
- Annual salary of $42,000 - $45,000 based on previous experience
- 6.5 paid holidays per year
- Approximately 10 days of PTO within first year
- Full slate of benefits to include health, dental, vision, and 401k
- Employee Referral Program
ESSENTIAL RESPONSIBILITIES:
Staff Management:
- Conduct Patient Interaction Assessments based on relationship and communication with patients.
- Conduct Staff Performance Assessments following Best Practices in performance of core responsibilities.
- Recognize and Connect with staff through open lines of communication and coaching.
Performance Management:
- Identify opportunities for practice growth, provide recommendations regarding appropriate strategies, administer plans of action, and monitor effectiveness of such efforts through appropriate measures and review.
- Monitor the effectiveness and efficiency of your practice through review of medical documentation, data collection, MWEC program compliance, and quality assurance studies.
- Identify opportunities to improve current processes and improve staff training.
- Maintain an active community presence through continuous involvement in Eye on Community events.
Asset Management:
- Monitor compliance with the organization's confidentiality policy in accordance to the Health Insurance Portability and Accountability Act (HIPAA).
- Maintain MWEC processes to ensure compliance with the organization's policies and guidelines set by relevant regulatory agencies.
- Monitor and protect all practice assets including the building/grounds, clinical and office equipment, inventory levels, and all other practice-owned resources.
Risk Management:
- Provide insight into key areas of risk and identify areas that need monitored to minimize risk, ensuring compliance with rules and regulations.
- Review Facility Documentation Requirement List and ensure 100% compliance.
Key Performance Indicators (Financial Management):
- Monitor appropriate management of financial procedures including billing, daily deposits, reporting, and accounts receivable to ensure optimal efficiency and profitability within the practice.
Other Duties: Perform other duties and assumes various responsibilities as determined by the regional manager and doctor(s).
EDUCATION AND/OR EXPERIENCE:
- High school graduate
- Minimum of 1 year previous management experience required
- Bachelor's degree in Business or related field preferred
- Experience in optometry is preferred
COMPETENCIES: The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty.
- Decisive leadership with above-average judgment
- Attentive to detail with strong organizational skills
- Strong analytical skills with decision making and problem solving ability
- Excellent interpersonal, written and verbal communication skills
- Polite and professional
- Able to effectively multi-task
- Ability to lead, motivate and promote a team environment
- Ability to build and maintain good rapport with doctors, staff, central support, and patients.
- Ability to obtain knowledge and skills on the job or through educational courses
- Available to work a flexible schedule, additional hours as required, including nights and weekends
- Proactive and adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast paced environment
- Ability to handle situations with confidence, tact and resourcefulness
- Report for scheduled work hours in a dependable and timely fashion, pursuant to MWEC attendance policy
PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines):
- Physical Activity: Standing for sustained periods of time, Stooping, Grasping, Lifting, Talking, Hearing.
- Physical requirements: Light work. Must be able to lift up to 15 lbs on a regular basis from floor to waist, 5 lbs from waist to shoulder, and 5 lbs from shoulder to overhead.
- The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
