President Medical Group - Medical Group Administration

Penn State Health - Penn State Health Corporation

Location: US:PA:Hershey
Work Type: Full Time
FTE: 1.00
Shift: Day
Hours: 8:00a - 5:00p

SUMMARY OF POSITION:

The President of the Medical Group is responsible for providing strategic direction and administrative leadership in the continued development and execution of the PSHMG, under the direction of the COO/President, PSH. Lead the continued development of a high-performing, accessible, and satisfying academic-based and community-based ambulatory care environment. The incumbent will help support the implementation of greater access to a continuum of comprehensive ambulatory and outpatient services across Central Pennsylvania. Provide clear direction and efficient day-to-day management of PSHMG's operations and performance outcomes. Develop consistent, outstanding patient and provider experience by enhancing standardized, patient-focused processes; establishing performance benchmarks; guiding annual performance improvement activities; and evaluating the performance of administrative leaders across the continuum of outpatient sites.

Responsible for facilitating PSHMG's strategic planning, financial reporting, clinical program planning and development, provision of ambulatory and outpatient clinical operations, and the enhancement of administrative support services. Manage all human capital, financial, and material resources in support of the organizational goals and objectives, and be responsible for the development of the Group's policies, procedures, productivity metrics, quality and safety program, standards, and training to enhance the viability and efficiency of PSHMG.

ESSENTIAL DUTIES:

• Build and enhance relationships to solidify Penn State Health (PSH) as a leading multi-specialty Medical Group network involving the Community Medical Group, Academic Medical Group, affiliated and independent physicians. Assess existing clinical services and develop strategic initiatives necessary to integrate and grow these services as well as potential new services to meet the growing healthcare needs of the communities served by PSH.
• In partnership with PSHMG Leadership, lead the planning, implementation, and evaluation of the PSHMG's clinical programs and services with particular attention to staffing ratios, physician productivity, patient flow, and patient outcomes. Ensure effective implementation of these plans.
• Works with peers of the Health System to ensure the financial and clinical success of the Health System. In collaboration with the PSHMG Leadership, provide leadership and management for the business affairs of the PSHMG and interpret issues for physicians and staff.
• Participate with the appropriate leaders to perform environmental scans and internal/external market assessments to plan for growth. Promote and recommend new markets and expanded services with an entrepreneurial concern for the long-term profitability and success of the enterprise. Keep current on advances in ambulatory and outpatient care and actively participate in national ambulatory forums, including the UHC Ambulatory Council and IHI's performance improvement initiatives.
• In collaboration with the Chief Strategy Officer, develop the strategy for the PSHMG, including existing services and new or expanded services. Ensure implementation of these plans.
• Collaborate with the Chief Compliance Officer and Chief Quality Officer to ensure compliance with all regulatory and government agency standards such as The Joint Commission and Pennsylvania Department of Health and minimize risk for PSHMG's ambulatory practice sites. Create an environment in which staff members feel safe in informing supervisors, directors, and/or Compliance Officers of suspected or actual unethical or unlawful business practices.
• In collaboration with the PSHMG Leadership, responsible for the delivery of service to patients, physicians, and other customers. Acquire and allocate PSHMG resources for the assigned programs. Manage human, capital, facility, and operational resources within a budget through direct and contractual arrangements in order to meet PSHMG's needs.
• Ensure excellence in customer service, with an emphasis on systems, to promote a patient centered approach to care delivery. Develop and monitor a system for ambulatory service performance improvement initiatives. Maintain a system for performance benchmarking for all PSHMG clinics to include metrics for customer satisfaction, effectiveness or care, operational efficiency, access, and staff/physician satisfaction.
• In collaboration with the PSHMG Leadership, develop Quality and Safety program, goals, and operational plan for the PSHMG.
• Develop practice standards, policies, performance metrics, and reporting mechanism for PSHMG.
• Responsible with the PSHMG Leadership to create a positive work environment that articulates clear objectives, develop competencies, evaluate performance, and recognize and reward desired outcomes. Ensure effective, efficient and timely functioning of all PSHMG Clinics and related procedural areas. Ensure leadership structure and competencies are in place to achieve operational objectives.
In collaboration with the PSHMG Leadership, assess the current strengths and weaknesses of PSHMG and identify areas for potential growth and advancement. Ensure the appropriate multidisciplinary assessment, planning, implementation and evaluation of patient needs.

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MINIMUM QUALIFICATION(S):

• Master's Degree in Business Administration, Health Administration, or a related discipline.
Minimum seven (7) years of leadership with supervision and management in the outpatient or physician organization environment including direct responsibility for physician relations required.

PREFERRED QUALIFICATION(S):

• Experience in an academic medical center or large teaching environment.
MD or DO degree from an accredited institution.

WHY PENN STATE HEALTH?

Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.

For more information: https://this.pennstatehealth.org/#thisIsPennStateHealth

Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:

• Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
• Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
• Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
• Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
• Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

For a full list with more detailed information: https://www.pennstatehealth.org/careers/working-here/total-rewards

WHY PENN STATE HEALTH CORPORATION?

There are many ways to make an impact with one of the leading research, teaching, and clinical healthcare systems in the country. Through a combination of operational, corporate, clinical, and nonclinical roles, we are advancing excellence and innovation in health care together as one team. As Penn State Health continues to evolve for the future, we are committed to hiring dedicated employees who are passionate about delivering the best possible support across our entire integrated health system.

Within Penn State Health’s Shared Services Entity, we encourage our employees at every turn to continue their education and advancement. Numerous opportunities are available for professional development and career growth.

YOU TAKE CARE OF THEM. WE’LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence – that’s Penn State Health. But what makes our healthcare award-winning? That’s all you.

This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 7:30 AM and 4:30 PM, Eastern Standard Time, Monday through Friday, email hrsolutions@pennstatehealth.psu.edu or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.

Union: Non Bargained