Essential Duties & Responsibilities: This position provides coordinated intake and referral services
and social determinants of health assistance to individuals and/or families that are clients at the
designated Prenatal Care Office. The responsibilities include completing initial intakes, providing health
education and ensuring clients receive appropriate referrals and services to address the social
determinants of health.
Specific Activities:
Coordinated Intake & Referral
A Assist families to navigate home visiting, healthcare and social service systems
A Conduct Initial Intakes, including attempts to contact, to assess clients' service needs.
A Refer families to the appropriate home visiting service provider and follow up to ensure
referrals are received by service provider and services are provided to families
A Provide immediate referrals to community resources for families with emergent needs
A Provide relevant information to clients about breastfeeding, health care options, parenting
education, preventative health education and child development.
A Maintain participant records in accordance with program and funding source requirements
A Accurate and timely data entry of participant information into the Well Family System.
A Locate and research new services and resources for families
A Participate in continuous quality improvement activities
A Maintain confidentiality of children, families and other records and information
A Participate in trainings, meetings, workshops, conferences, webinars, and conference calls as
necessary
A Attend meetings, classes/conference and in-service programs as requested or assigned to
update knowledge and skills related to Coordinated Intake & Referral and other Coalition
activities.
A Assists with completion of quarterly reports.
A Complete all job duties and case management tasks within the required times
A Other duties as assigned.
Other:
A All other duties as assigned by the CI&R Director
Education and/or Work Experience Requirements: A BS or BA in a health, social service or communications field; at least one year experience preferred. A May substitute one or more yearsa experience in a health social service, education or related field. Additional Eligibility Qualifications: A Excellent verbal and written communication skills, including ability to effectively communicate with internal and external clients. A Experience or strong interest in Maternal and Child Health or non-profit work. A Must be able to exhibit the following qualities; open minded, excellent organization skills, self-motivated, flexible, friendly and professional demeanor and exceptional attention to detail. A Excellent computer proficiency (MS Office a" Word, Excel, Outlook, Teams and other virtual platforms) A Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service. A Knowledge of health and human service providers. A Ability to work flexible traditional and nontraditional hours. A Ability to establish and maintain effective working relationships with Coalition partner agency staff and the general public. A Experience in oral and written presentations. A Knowledge of community resources. A Professional appearance and demeanor. A Ability to work independently and to carry out assignments to completion within parameters of instructions given prescribed routines, and standard accepted practices. A Must be able to communicate effectively and be a team player at the Coalition. A Must be able to commit to the Coalition vision and be passionate about its mission. A Requires reliable transportation as travel is required, valid driveras license, good driving record and automobile insurance.
Physical Requirements:
A Ability to safely and successfully perform the essential job functions consistent with the ADA,
and other federal, state and local standards.
A Must be able to travel to alternate locations.
A Required to sit, stand, walk, speak and hear while performing the duties of this job, regularly.
The position requires extensive computer use so the employee must have sufficient hand
dexterity to use a computer keyboard and be capable of reading a computer screen
A Lifting/carrying up to 25 pounds.
Nothing in this job description restricts executive leadershipas right to assign or reassign duties and
responsibilities to or from this job at any time.
This position is dependent upon the continuation of funding. As such this position may terminate when the funding is no longer available