Family Partner

Since opening our doors in 1902, CHS became a part of Florida's history. 

CHS has been committed to growing and evolving to provide the right services and solutions to address the needs of children and families throughout the changing times.  Every day, our team works with parents and kids to empower them and encourage them. With innovative technology solutions and a dedicated, experienced team throughout the state, we’re changing the face of foster care and positively impacting children and families’ lives for generations to come.

Join our team to continue to do good and create history serving Florida's children and families!

The Family Partner serves as a parent, guardian, or caregiver of a child with emotional, behavioral or mental health needs, who has experience navigating the behavioral health services necessary to achieve a wellness and recovery-oriented lifestyle. Overall, the Family Partner contributes to the CHS high performance culture by exhibiting our values and providing quality results that position CHS as the leader in delivering proactive behavioral health, case management, community and early childhood solutions for children and families.

WHY JOIN CHS?

• Uplifting mission-driven work culture
• Make an impact in your community and become a part of Florida's history!
• Growth and professional development opportunities
• Great benefits package, including generous paid time off and holidays

Primary Job Functions

1.  Support and coordinate services for caregivers and families requiring diversion and prevention support.

• Facilitate and participate in Family Team Meetings with the Wraparound Specialist to support and advocate for family perspective and choice.
• Coordinate with Wraparound Specialist and family team to assess family strengths and identify their needs to achieve goals and family vision.
• Attend team meetings, coaching, supervision, training, and quarterly reviews as scheduled to obtain updated community resources, identify community needs, and buiFld skills.
• Foster and maintain ongoing relationships with youth, family members, providers, and community resources in order to coordinate services and advocate for families.
• Liaise with service providers, the education system, the Department of Children and Families, and Substance Abuse and Mental Health (SAMH) in order to ensure services are culturally and linguistically competent.
• Meet directly with families to assess family strengths and needs to achieve goals and family vision.
• Maintain meaningful involvement with the parents/caregivers and their child’s planning process.
• Attend and participate in local community meetings e.g. Federation of Families and Wrap Café.
• Empower families and youth to articulate their needs and concerns effectively.
• Maintain confidentiality and adherence to HIPAA in all oral and written communications.
• Develop and maintain client records and program documentation according to contract and CHS standards.
• Provide transportation for clients when deemed appropriate to support the plan of care.

2.  Contribute to a positive, engaging work environment.

• Develop a strong knowledge base and stay current on job-related issues and trends.
• Participate actively in departmental meetings, training and education, as well as the quality process.
• Comply with CHS’s code of conduct, policies, procedures and other obligations.
• Assist with training other team members and providing back up when necessary.
• Pick up projects on the fly; perform other duties as assigned from time to time.
• Demonstrate the CHS Common Bond values in the performance of all job duties.

Job Qualifications

Education, Licenses & Certifications:

• High School diploma or GED equivalent, required.
• Associates degree from an accredited university, preferred.
• Florida Driver’s License within 30 days from hire with daily access to a reliable and insured vehicle, required.
• Successful completion of Certified Recovery Peer Specialist certification within 12 months of hire, required.
• Certified Recovery Peer Specialist through the Florida Certification Board, preferred.

Experience:

• Experience as a primary caregiver of a child with a mental/behavioral health disorder (adoptive, foster, or biological), required.
• Experience as a consumer of family services in order to successfully advocate for families and provide resource linkages, required.
• Experience navigating the behavioral health/child welfare/juvenile justice systems necessary in order to achieve a wellness and recovery-oriented lifestyle, required.
• Peer-to-peer work or volunteer experience, preferred.

Competencies

Knowledge of:

• COMMUNITY RESOURCES | BEHAVIORAL HEALTH | ADVOCACY

Skills and Proficiency in:

• Planning, project management, organization, analysis, and time management
• Oral and written communication, including presentation and platform
• Collaboration, teamwork, consulting, facilitation, coaching and mentoring
• Computer systems, including MS Office, including Word, Excel, Access and Outlook

Ability to:

• Promote social learning through shared experiences.
• Show respect for the feelings or needs of others, show courtesy and make others comfortable, and be attentive while others are speaking.
• Demonstrate consistency of words and actions, protect confidential information, practice what you preach, and do what is right even when no one is watching.
• Maintain a composed problem-solving approach when faced with unrealistic expectations, pressing time demands, frustration, or interpersonal conflict.
• Cooperate to build consensus, assist others to achieve team goals, participate in meetings so they are productive, take on extra work to meet team objectives.
• Work effectively with and show sensitivity to cultural differences and various socio-economic backgrounds of others.
• Perform at a high level of autonomy, with general supervision.
• Perform under strong demands in fast-paced, diverse, sometimes ambiguous environments.
• Commit to providing high customer satisfaction with positive service delivery results.
• Meet critical deadlines, while maintaining attention to detail, accuracy and quality.
• Handle highly stressful, sensitive situations; maintain confidentiality and professional boundaries.
• Demonstrate the behaviors of our CHS Common Bond Values.
• Be energetic, passionate and adaptable with a deep commitment to social service, empathy for children and families and a positive approach to embracing and managing change

Together, good can be done.