Tufts University’s University College (UC), established as a school within Tufts in 2018, is dedicated to programming that meets the educational needs of learners, wherever they are on their learning journey. Today, UC’s programmatic areas include Tufts Professional & Custom Education Programs, Tufts Pre-College Programs, and Tufts Lifelong Learning & Osher Institute. The school is expected to grow substantially in the future to include custom / professional education, Pre-k through grade 8 programs, English Language Learning, and interdisciplinary degrees and certificates. University College offers a fast-paced, nimble environment made up of highly-trained professionals who love the higher education environment and are committed to providing world class education in the 21st century to a wide variety of students. University College is well-positioned to develop a distinctive presence in the greater Boston landscape as part of a diverse and accessible institution that makes learning and engagement with education of all kinds for all people a part of its core mission.
This role specifically serves University College’s Tufts Pre-College Programs (TPP) department. Tufts Pre-College Programs’ mission is to extend Tufts-quality education to high school students to enrich their academic experience and Tufts’ academic community with new student learners early in their learning journey. Tufts Pre-College Programs has a portfolio of 13 summer programs, including 2 programs that extend through the academic year, that range from semester-long and 6-week college experiences to shorter 1-3 week intensives, with plans to grow the portfolio both in the summer and in the academic year
Among other Program Administrator responsibilities described above, this position will ideally serve as a support for our systems management and integration and will be the liaison to our Tufts Technology team.
Knowledge & Skills as typically acquired through a bachelor’s degree and 1-3 years of experience in a professional work environment- Microsoft Office Suite, strong excel skills
- Able to use email, social media platforms, survey analysis tools, and various digital tools and applications
- Strong organizational skills and attention to detail
- Strong project management skills
- Strong communications and relationship management skills
- Ability to adapt to quickly-changing priorities
- Must be collaborative and a team player
- Positive attitude and a constantly proactive thinker
- All hands on deck attitude
Preferred Qualifications:
Bachelor’s degree preferred and 3-5 years’ experience in a professional work environment- Prior experience in program development and/or program management
- Knowledge of or experience in program subject matter preferred (see Pre-College Programs Portfolio)
- Customer service or marketing experience preferred
- Prior experience working within/maintaining application, enrollment management, registration, or relational database software/platforms
- Prior systems management and analytical experience preferred in the following data platforms:
- Technolutions Slate, Oracle Peoplesoft SIS, Modern Campus Destiny One
- Skilled in effectively communicating complex systems topics to a non-technical audience
- Track record of effectively training colleagues in systems skills
- Knowledge of SQL or other query languages a plus
- Prior experience working with students in grades Pre-K-12, or equivalent, preferred