Company

First American Financial CorporationSee more

addressAddressSanta Ana, CA
type Form of workFull-Time
CategoryInformation Technology

Job description

Who We Are
Join a team that puts its People First! As a member of the First American family of companies, First American Trust is a federal savings bank that has provided banking, wealth management, and trust solutions on a national, full-service basis for more than five decades. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eight consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
What We Do
Looking for a UX Researcher Intern who could provide answers to the challenging and often unknown questions about a product's design, the market space, and audience by conducting various types of research, working with cross-functional teams, and assisting the entire user experience team to ensure a consumer has an experience with a product that is fun, intuitive, and accessible. UX researchers discover what users want from a product through research, collaboration with cross-functional teams, and performing usability studies. They are at the forefront of enacting change through oral and written presentations of their findings. UX researchers perform market and ethnographic research and plan and implement user research strategies and methodologies. They help the UX team understand what makes users more intuitive, accessible, and seamless. They ask questions, gather data, and analyze data performing market and ethnographic research and quantitative and qualitative research.
Summer Internship: June 10th-August 16th
What responsibilities are common for UX Researcher jobs?
  • Performing market research to better understand the target market, cohorts, personas, and price points.
  • Leverage analytics and other insights to better understand customer needs.
  • Conduct additional secondary research, run user surveys/other quantitative studies.
  • Must be able to work with a variety of teams and individuals.
  • Be a strong team player that operates as a peer to product management and design in defining the customer-centric approach to product development.
  • Maintain cultural awareness of the design landscape and future trends.
  • Conduct formative and summative evaluations during key points in development.
  • Perform primary and secondary research to understand users, the goals and pain points.

What are the typical qualifications for UX Researcher jobs?
  • Experience with usability design, user interviews, UI Design, and interfacing.
  • A collaborator and critical thinker. Comfortable conducting interviews, running contextual inquiries, and examining competitor analysis.
  • Interest in statistics, computing, and customer market research.
  • Able to hypothesize and adjust as needed.
  • Computer Science or Engineering background.

Pay Range: $24-$30hr
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location
What We Offer
By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
Refer code: 8700189. First American Financial Corporation - The previous day - 2024-03-23 17:25

First American Financial Corporation

Santa Ana, CA
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